Transformation Program Manager

Chapman Tate Associates; England; Hybrid; GBP 70,000 - 90,000; Part time

Job summary

A leading consulting firm in the UK is looking for a Transformation Programme Manager to oversee the implementation of a new Target Operating Model for a private equity-backed hospitality group. The candidate should have a strong background in operational optimisation and stakeholder management, capable of engaging with C-suite executives while driving transformational outcomes in a fast-paced environment.

Qualifications

• Proven track record as a Transformation Programme Manager or Operating Model Lead.
• Experience designing and delivering Target Operating Models.
• Strong exposure to private equity‑backed businesses.

Responsibilities

• Lead the design and delivery of a Target Operating Model.
• Partner with C‑suite stakeholders to define strategic direction.
• Manage programme delivery ensuring smooth transitions.

Skills

Transformation Programme Management

Operational Optimisation

Stakeholder Management

Change Leadership

Communication Skills

Job description

Role: Transformation Programme Manager – Target Operating Model

Location: UK (Hybrid with travel as required)

About the Role

We are seeking an exceptional Transformation Programme Manager to lead the full lifecycle design and implementation of a new Target Operating Model (TOM) for a rapidly growing, private equity‑backed hospitality group. This is a high‑impact role requiring a hands‑on leader who can move seamlessly from strategic blueprinting to operational execution, embedding sustainable change across people, process, and technology.

Key Responsibilities

• Lead the discovery, design, and delivery of a future‑state Target Operating Model aligned to growth and value creation goals.
• Partner with C‑suite stakeholders, private equity investors and operational leaders to define strategic direction.
• Develop and implement end‑to‑end operating model designs covering organisational structure, customer journey, central services, supply chain, digital platforms, and front‑of‑house operations.
• Establish clear programme governance, milestones, and success metrics.
• Manage programme delivery from concept through to execution, ensuring smooth transition, change adoption and measurable performance improvement.
• Proactively identify risks, dependencies and commercial opportunities.
• Drive transformation outcomes focused on scalability, margin improvement and operational excellence.
• Lead cross‑functional teams and external partners through change.

Experience and Qualifications

• Proven track record as a Transformation Programme Manager or Operating Model Lead.
• Experience designing and delivering Target Operating Models (full implementation ownership).
• Background in the hospitality sector (restaurants, hotels, leisure or food & beverage multi‑site operations).
• Strong exposure to private equity‑backed businesses, ideally during periods of rapid scaling, turnaround or value creation.
• Demonstrated ability to engage at board level while executing at pace on the ground.
• Expertise in operational optimisation, centralisation, digital enablement, and organisational design.
• Excellent stakeholder management, communication and change leadership skills.

Personal Attributes

• Commercially astute with a value creation mindset.
• Highly resilient and delivery‑focused.
• Able to navigate complex environments and influence senior stakeholders.
• Hands‑on, pragmatic, and execution‑driven.

This is a rare opportunity to shape the future of a high‑growth, PE‑backed hospitality organisation. Your work will directly drive enhanced profitability, operational scalability, and the platform for future investment or exit.

For further information on this role and to apply, please share your CV via the link.

Seniority level

Mid‑Senior level

Employment type

Contract

Job function

Hospitality and Venture Capital and Private Equity Principals