Transformation Delivery Practice Lead

Prs For Music Ltd; Greater London; Hybrid; GBP 85,000 - 110,000; Full time

Benefits offered by this job

Eight Affinity Groups

Hybrid/remote working options

25 days holiday with top-up to 30

Global remote work up to 8 weeks

Retail, gym and season ticket benefits

Job summary

PRS for Music is seeking a Transformation Delivery Practice Lead to steer a team of Project Managers and provide delivery oversight across a portfolio of complex change and technology-enabled initiatives. You will coach, mentor and develop delivery talent while upholding agile, hybrid approaches and strong governance.

You will partner with the Enterprise Portfolio Management Office and senior stakeholders to shape delivery standards, resolve cross-project conflicts and drive continuous

Qualifications

• Significant experience leading Project Managers and overseeing delivery of a portfolio of complex change or technology-enabled projects.
• Extensive experience in product operating models and agile ways of working for programmes and projects.
• Proven people leadership with coaching and performance management across permanent staff and contractors.
• Practical understanding of Agile, Waterfall and hybrid methods and portfolio/project management tooling.
• Outcome focused, customer-centric mindset with strong relationship-building

Responsibilities

• Lead a team of Project Managers and build a delivery-focused community.
• Promote an inclusive culture with accountability and continuous improvement.
• Apply agile practices to deliver positive outcomes for members and customers.
• Provide oversight of delivery health and escalate/resolve challenges.
• Assess demand, capacity and capability; identify gaps and propose actions.
• Collaborate with Enterprise Portfolio Management Office to maintain standards and tools.
• Build relationships across PRS for Music and resolve cross-project conflicts.

Skills

People leadership

Delivery oversight

Portfolio management

Coaching & mentoring

Agile, Waterfall & hybrid methods

Stakeholder management

Continuous improvement

Risk & issue escalation

Job description

Overview

Music wouldn't exist without the work of songwriters, composers and publishers. We're here to represent them and make sure that they are paid for their work. After more than a century in the industry, we continue to innovate as a world-leading organisation.

The Role

The Transformation Delivery Practice Lead will be responsible for leading and developing a team of Project Managers and providing oversight and assurance across a portfolio of change and technology-enabled projects. This is a people leadership, delivery oversight and assurance role, and will involve coaching project managers, leading on continuous improvement and acting as a first point of escalation for delivery challenges.

Our Transformation team is responsible the delivery of our ambitious transformation portfolio. Our inclusive and customer-focused team places the PRS values at the heart of everything we do, fostering strong relationships and a high degree of trust with our stakeholders to ensure that we deliver change well.

Our transformation portfolio includes a wide range of initiatives involving systems, process and people change, focusing on ensuring that colleagues have the right information, tools, knowledge and support to work in new ways. This may involve identifying opportunities for improvement, developing new processes and procedures, implementing new technologies or systems, and providing training and support to ensure that all stakeholders are prepared to adapt to the changes.

The ethos of our inclusive and customer-focused team is one that prioritises respect, collaboration, empathy, flexibility and continuous improvement in order to deliver high quality change.

Responsibilities

As our Transformation Delivery Practice Lead, some of your day to day duties will include:

• Leading a team of Project Managers, building a motivated, capable and delivery-focused community.

• Creating an inclusive environment that promotes accountability, constructive challenge, collaboration and continuous improvement.

• Applying agile practices to support delivery of positive outcomes for our members, customers and colleagues.

• Providing strong and supportive oversight of the health of delivery initiatives, acting as an escalation point and guiding Project Managers on finding resolutions to delivery challenges.

• Assessing demand, capacity and capability including identifying any future capability or capacity gaps and recommending actionable steps to resolve.

• Working with the Enterprise Portfolio Management Office and peer delivery leaders to maintain effective project delivery standards, controls, tools and methods.

• Building and maintaining strong relationships at all levels of PRS for Music, including facilitating the resolution of cross-project conflicts where needed.

For a full list of duties, please email the recruitment team and request a copy of the job description.

About you

At PRS for Music, we want you to bring the best version of yourself to work. We believe that celebrating individuality promotes a culture of acceptance and openness. Along with being whoever you want to be, in an ideal world you will also have:

• Significant experience leading Project Managers and overseeing delivery of a portfolio of complex change or technology-enabled projects.
• Significant experience of working in product operating models.
• Significant experience in implementation of best practice agile ways of working for programmes and projects.
• Proven people leadership, coaching and performance management experience across permanent employees and contractors.
• Practical understanding of Agile, Waterfall and hybrid methods, portfolio/project management tooling and the systems development lifecycle.
• Outcome focused, member and customer-centric mindset.
• Highly collaborative and adept at building strong relationships with a clear commitment to delivering value for PRS for Music and our members.
• Tolerant and curious about others perspectives, using these to support self-development while role-modelling accountability and inclusive behaviours to team members and colleagues.
• Demonstrate a growth-mindset and a commitment to continuous improvement, organisational values and professional standards.
• Passionate and adept at building high performing, highly-engaged, collaborative teams.

What’s in it for you?

Here are just a few things that set PRS for Music apart from the crowd:

• We trust, value, and support our people to make the difference

• We believe that diversity of thought and experience provides the platform for innovation and creativity

• We are consciously inclusive and have eight Affinity Groups which you can join and make an impact

• We invest in the development of our people to drive our ambitions forward

• We offer a range of family friendly leave including enhanced maternity and paternity, grandparent, fertility, reproductive and menopause support.
• We know time to rest and recharge is important which is why we offer 25 days holiday entitlement with the option to top up twice annually up to a maximum of 30 days
• Employees can work from anywhere in the world for up to eight weeks of the year
• Plus a whole range of other benefits, including retail discounts, gym discounts, season ticket or bicycle loan.

The Process

Our interview process for this role is simple:

• First stage interview will take place virtually on MS Teams.

• Second stage interview will take place in person at our London Bridge Hub.

We use competency-based questions within our interviews. This allows you to provide examples of situations where you have had to demonstrate the required skills relevant to the role you are applying for. To assist your preparation for interview, research the STAR method to aid bringing your examples to life.

Location

We offer a hybrid working model, allowing employees to work from home up to three days a week.

To ensure the health and safety of all our employees, if you wish to work from home for more than 2.5 days per week, we will conduct a quick and easy remote-working assessment.

At PRS we are committed to equity, diversity, inclusion and belonging for all. We have taken a holistic approach to ensure that no one feels excluded regardless of age, class, sexuality, gender, race, religion, or ability. We value the needs of everyone in our organisation and strive to build an environment where our employee’s contributions are recognised in order that everyone may thrive.