Sales Advisor

Prs For Music Ltd; Greater London; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Eight weeks remote work per year

Family friendly leave (maternity, pP)

Hybrid working

Affinity Groups

Job summary

PRS for Music Ltd is expanding its Commercial Department in London, enhancing licensing services for a broad range of licensees and customers. You will contribute to revenue growth by managing inbound calls, guiding licensees through tariffs, and collaborating with sales and operations to ensure timely royalty flow.

The role emphasizes data interpretation, MS Office proficiency, and relationship building, with opportunities to develop through proactive outreach and market research while

Qualifications

• Ability to interpret data and present information clearly.
• Experience using Microsoft Office.
• Some experience in basic sales roles and understanding end-to-end process.
• Comfortable with proactive relationship building, e.g. cold calling and answering inbound calls.

Responsibilities

• Act as a point of contact for licensees ensuring they have the required licences in place to deliver their services.
• Manage inbound customer calls 3-4 days a week, with the aim of hitting pick up and conversion rate targets
• Work closely with colleagues in the sales and operations teams to ensure efficient, timely and accurate flow-through of royalties and resolve internal queries (e.g. reviewing cue sheets for formatting)
• Ensuring licensees are directed towards the correct tariffs / product owners and provide support to customers using the Cadence CRM
• On an ad hoc basis, undertake market research to identify opportunities for increased licence penetration and revenue growth.

Skills

Data interpretation

MS Office

Sales experience

Cold calling

Tools

Salesforce

Job description

Overview

Music wouldn't exist without the work of songwriters, composers and publishers. We're here to represent them and make sure that they are paid for their work. After more than a century in the industry, we continue to innovate as a world-leading organisation.

The Role

The Commercial Department at PRS for Music is the customer facing and revenue generating arm of one of the world’s leading music copyright collectives. We are a UK based team of over 40 individuals who currently generate in excess of £650 million per year for our members through licensing music usage to a wide variety of industries, including major and independent record labels, music festivals, broadcasters, computer game platforms and publishers and increasingly Web3 and the Metaverse.

We are currently undergoing a dynamic and exciting Sales Transformation process that will result in us delivering in excess of £1 billion a year to our members by 2026 and we are looking for new colleagues to help us reach our goals. We love our music and we love the challenge and responsibilities that go with delivering what is due to UK songwriters, composers and music publishers and we want to bring in talented individuals who can help us achieve significant growth by selling the benefits of music into the marketplace.

Responsibilities

• Act as a point of contact for licensees / customers ensuring they have the required licences in place to deliver their services.
• Manage inbound customer calls 3-4 days a week, with the aim of hitting pick up and conversion rate targets
• Work closely with colleagues in the sales and operations teams to ensure efficient, timely and accurate flow-through of royalties and resolve internal queries e.g. reviewing cue sheets as they come in to see if the formatting is correct
• Ensuring licensees are directed towards the correct tariffs / product owners and provide support to customers using the Cadence, our internal CRM
• On an ad hoc basis, undertake market research to identify opportunities for increased licence penetration and revenue growth.

About you

At PRS for Music, we want you to bring the best version of yourself to work. We believe that celebrating individuality promotes a culture of acceptance and openness. Along with being whoever you want to be, in an ideal world you will also have:

Essential

• Ability to understand and interpret data, presenting information clearly and concisely
• Prior experience using Microsoft Office software
• Some experience in basic Sales roles, with a basic understanding of the end to end Sales process
• Comfortable with proactive relationship building e.g. cold calling, answering inbound calls, networking at events

Desirable

• Previous experience in administrative roles
• Excellent written and verbal communication skills, including persuasive and assertiveness skills.
• Experience in using a CRM e.g. Salesforce

What’s in it for you?

• We trust, value, and support our people to make the difference
• We believe that diversity of thought and experience provides the platform for innovation and creativity
• We are consciously inclusive and have eight Affinity Groups which you can join and make an impact
• We invest in the development of our people to drive our ambitions forward
• We offer a range of family friendly leave including enhanced maternity and paternity, grandparent, fertility, reproductive and menopause support.
• We know time to rest and recharge is important which is why we offer 25 days holiday entitlement with the option to top up twice annually up to a maximum of 30 days
• Employees can work from anywhere in the world for up to eight weeks of the year
• Plus a whole range of other benefits, including retail discounts, gym discounts, season ticket or bicycle loan.

The Process

• First stage interview will take place virtually on MS Teams.
• Second stage interview will take place in person at our London Bridge Hub.

We use competency-based questions within our interviews. This allows you to provide examples of situations where you have had to demonstrate the required skills relevant to the role you are applying for. To assist your preparation for interview, research the STAR method to aid bringing your examples to life.

Location

We offer a hybrid working model, allowing employees to work from home up to three days a week.

To ensure the health and safety of all our employees, if you wish to work from home for more than 2.5 days per week, we will conduct a quick and easy remote-working assessment.

At PRS we are committed to equity, diversity, inclusion and belonging for all. We have taken a holistic approach to ensure that no one feels excluded regardless of age, class, sexuality, gender, race, religion, or ability. We value the needs of everyone in our organisation and strive to build an environment where our employee’s contributions are recognised in order that everyone may thrive.