Transformation Business Analyst x 2

London Borough of Bexley; Bexleyheath; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Coaching & mentoring

Excellent pension scheme

Generous annual leave

Job summary

The London Borough of Bexley is seeking two Transformation Business Analysts to drive complex business analysis across major transformation programmes. You will help services define problems, collect requirements, redesign processes and develop sustainable solutions delivering measurable benefits for residents and the organisation.

You will work across the full project lifecycle from problem definition to testing, develop target operating models, produce robust business cases and support

Qualifications

• Extensive experience applying BA tools and techniques in complex projects.
• Strong experience in process mapping, redesign and continuous improvement.
• Experience developing target operating models and supporting service transformation.
• Experience preparing robust business cases and contributing to benefits realisation.

Responsibilities

• Lead complex business analysis across transformation projects.
• Define problems, gather requirements and redesign processes.
• Develop target operating models and business cases; support testing and implementation.
• Share knowledge and promote best practices to raise BA capability.

Skills

Business analysis

Process mapping

Target operating model

Business case development

Stakeholder management

Ambiguity navigation

BA methodologies

Mentoring

Education

BA qualification or equivalent

Job description

About The Role

Transformation Business Analyst x2

These are key roles within the Transformation and Delivery Unit, supporting the delivery of the Council's transformation and improvement portfolio.

Working across major transformation projects and programmes, you will lead complex business analysis activities to help services define problems, identify opportunities, redesign processes and develop sustainable solutions that deliver measurable benefits for residents and the organisation.

You will work across the full project lifecycle, from problem definition, requirements gathering and process redesign through to target operating model development, business case production, solution design and testing. The role requires strong analytical capability, excellent stakeholder engagement skills and the ability to operate effectively in complex and changing environments.

You will also contribute to the development of the Council's business analysis capability by sharing knowledge, promoting best practice, supporting colleagues and helping to establish consistent approaches across transformation initiatives.

Please refer to the Job Description attached for further information about the role.

For an informal discussion about the role please contact Tojomul Ali, Lead Transformation Business Analyst, at [e-mail].

Candidate Profile

We are seeking an experienced Business Analyst with a strong track record of delivering business analysis within complex transformation, change and service improvement programmes.

The ideal candidate will have:

• Extensive experience applying business analysis tools, methods and techniques in complex project environments.
• Strong experience in business process mapping, process redesign and continuous improvement.
• Experience developing target operating models, conducting organisational analysis and supporting service transformation.
• Experience preparing robust business cases and contributing to benefits realisation.
• Excellent stakeholder management, influencing and communication skills, including working with senior leaders.
• The ability to work independently, exercise sound judgement and navigate ambiguity effectively.
• A strong understanding of business analysis methodologies and best practice.
• Experience mentoring, coaching or supporting colleagues and promoting knowledge sharing across teams.
• A recognised business analysis qualification or equivalent relevant experience.

For the full list of essential and desirable criteria for this role then please refer to the Person Specification within the Job Description attached.

Why Join Us?

This is an opportunity to play a leading role in shaping and delivering significant transformation across the Council, helping to improve services, outcomes and value for residents while working on a diverse and challenging portfolio of change initiatives.

Recruitment Details

For the full list of essential and desirable criteria for this role, please refer to the Person Specification within the Job Description attached.

Interviews are scheduled to be held on week starting 12th October 2026.

About Us

Bexley is a vibrant and diverse outer London Borough nestled in the Thames Gateway between London and Kent which means it combines the perfect blend of city vibe and the tranquillity of Kent. It's got award-winning parks, open spaces, and heritage sites. The borough has excellent transport connections, including the Elizabeth Line and proximity to the M25. Bexley offers fantastic amenities such as libraries, leisure centres, and shopping areas. Our borough is also home to numerous primary and secondary schools, as well as further education institutions.

Our Offer to you

We will offer you in return a package that includes:

• competitive salary
• coaching and mentoring programmes
• an excellent pension scheme
• generous annual leave plus bank holidays

For more information on the benefits package on offer please refer to the Candidate Information document attached.

Recruitment Information

As a disability confident employer Bexley welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the minimum criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on [e-mail].

This role may be available as a development opportunity through secondment for the Council’s existing employees. The Council’s Secondment Scheme can be found here. If this option is of interest, please contact the recruiting manager.

We reserve the right to close adverts earlier than the closing date.