Transfer of Care Hub Data Quality Administrator

North Cumbria Integrated Care NHS Foundation Trust; Carlisle; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

27-day holiday scheme rising to 33

NHS Discounts

Salary Sacrifice schemes including le​

Vivup counselling service

Job summary

North Cumbria Integrated Care NHS Foundation Trust is recruiting a Transfer of Care Hub Data Quality Administrator at Cumberland Infirmary. The role supports the Transfer of Care Hub with data quality, reporting and records across Vision and Strata.

You will assist with Fast Track discharge administration, manage access requests and liaise with stakeholders while ensuring accurate, timely data.

Qualifications

• NVQ Level 3 in Business Administration or equivalent experience.
• GCSE English and Maths (Grade C/4 or above) or equivalent qualification.
• ECDL, CLAIT or equivalent IT qualification.
• Information Governance or Data Quality training.

Responsibilities

• Maintain accurate patient records and produce routine reports across systems.
• Support the Fast Track discharge process and collect provider capacity information.
• Manage system access requests and support cross-site workflows.
• Provide comprehensive administrative support including meetings, agendas and minutes.

Skills

NVQ Level 3 in Business Administration

GCSE English and Maths

ECDL/CLAIT IT qualification

Information Governance training

Education

NVQ Level 3 in Business Administration or equivalent experience

GCSE English and Maths (Grade C/4 or above)

ECDL/CLAIT or equivalent IT qualification

Tools

Microsoft Excel

Job description

North Cumbria Integrated Care NHS Foundation Trust

Transfer of Care Hub Data Quality Administrator

The closing date is 27 November 2026

The Transfer of Care Hub Data Quality Administrator provids administrative and data quality support to the Transfer of Care Hub, ensuring patient information is accurately recorded, maintained and reported across electronic systems including Patient Vision and Strata.

The post holder is responsible for supporting data quality processes, producing and distributing routine reports, maintaining accurate records, monitoring information held on Trust systems and assisting with the administration of system access requests. The role also provides administrative support to the Fast Track discharge process, including the preparation of documentation, maintenance of records and collection of provider capacity information.

The post holder will provide comprehensive administrative support to the Transfer of Care Hub, including meeting administration, preparation of agendas and minutes, management of correspondence and communication with internal and external stakeholders.

The post holder will be based at Cumberland Infirmary but will be expected to provide cross-site support when required. Initial training may be delivered across Cumberland Infirmary and West Cumberland Hospital until competencies have been achieved.

Main duties of the job

The post holder will provide administrative and data quality support to the Transfer of Care Hub, maintaining accurate patient records, producing reports, supporting Fast Track discharge administration, managing system access processes and ensuring data quality across key information systems. The role requires excellent organisational skills, attention to detail and the ability to work effectively with a wide range of internal and external stakeholders. See Job Description for further detail

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £20.00 + Administration cost of £6.50 = £26.50. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £41.00 + administration cost of £6.50 = £47.50. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

• NVQ Level 3 in Business Administration or equivalent experience.
• GCSE English and Maths (Grade C/4 or above) or equivalent qualification.
• ECDL, CLAIT or equivalent IT qualification.
• Information Governance or Data Quality training.

Knowledge and Experience

• Previous administrative experience within a healthcare, social care or office environment.
• Experience of maintaining electronic records, databases and information systems.
• Experience of data entry and record management with a high level of accuracy.
• Experience of using Microsoft Office applications, including Excel.
• Understanding of confidentiality, data protection and information governance requirements.
• Experience of working within a discharge, patient flow or transfer of care service.
• Experience of using Patient Vision, Strata or similar healthcare systems.
• Experience of producing reports and undertaking data quality check

Skills and Aptitudes

• Excellent attention to detail and commitment to data accuracy.
• Ability to organise and prioritise workload to meet deadlines.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.
• Ability to identify routine issues and elevate appropriately.
• Good interpersonal skills and ability to develop effective working relationships.
• Ability to handle sensitive and confidential information appropriately.
• Ability to extract and review routine reports from electronic systems.

Other Requirements

• Flexible approach to meet service needs.
• Commitment to maintaining high standards of customer service and professionalism.
• Ability to travel between Trust sites if required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

North Cumbria Integrated Care NHS Foundation Trust