Business Support Administrator *internal*

North Cumbria Integrated Care NHS Foundation Trust; Carlisle; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

27-day holiday

NHS Discounts

Salary Sacrifice schemes

Vivup counselling

Job summary

North Cumbria Integrated Care NHS Foundation Trust is seeking a Band 3 Administrator on a 26.25 hour contract for maternity cover within the busy Children’s Specialist Team at Springboard Child Development Centre.

The role involves general admin duties, answering phones, handling post, typing, and providing cover as required, supporting Paediatric Consultants and therapists in a busy administrative environment.

Qualifications

• RSA III Word/text processing or equivalent.
• NVQ II or III in Administration or relevant experience.
• Willingness to undertake training as required.
• Good general attainment of educational standards.
• ECDL or equivalent.
• 3 GCSE Grade A-C (or equivalent) including English Language and Mathematics

Responsibilities

• Provide administrative support to the Paediatric Consultants and therapists; work as part of the Administrative Team.
• Handle telephone enquiries with tact and discretion.
• Receive and deal with emails and post; distribute appropriately.
• Typing to meet organisational deadlines and priorities.

Skills

Good verbal communication

Good team working skills

Minute Taking

Flexible approach

Education

RSA III Word/text processing

NVQ II or III in Administration

ECDL or equivalent

Tools

CPAS

CCH2000

Job description

North Cumbria Integrated Care NHS Foundation Trust

Business Support Administrator *internal*

The closing date is 25 November 2026

INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY

NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) 12 MONTHS FIXED TERM MATERNITY COVER

Band 3 - 26.25 hours - Springboard CDC

North Cumbria Integrated Care NHS Foundation Trust are seeking a Band 3 Administrator to work within the busy Children's Specialist Team at Springboard Child Development Centre.

The post will include general admin duties including phones, post, filing, typing and cover within the teams as and when required.

Main duties of the job

To provide administrative support to the Paediatric Consultants, Paediatric therapists and work as part of the busy Administrative Team, including, telephone contact, cross cover and workload.

To receive and deal with emails, hard copy correspondence and distribute onwards as appropriate.

To receive telephone enquiries with tact and discretion.

Typing - to ensure that organisational deadlines and priorities are achieved.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':o Being a clinically led organisationo Quality and safety at the heart of our Trusto A positive patient experience every timeo A great place to worko Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £20.00 + Administration cost of £6.50 = £26.50. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £41.00 + administration cost of £6.50 = £47.50. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Candidate selection process will include interview. If shortlisted for interview, you will be notified via email and given an opportunity to schedule interview within 2 weeks of closing date.

Person Specification

Qualifications

• RSA III Word/text processing or equivalent
• NVQ II or III in Administration or relevant experience
• Willingness to undertake training as required
• Good general attainment of educational standards
• ECDL or equivalent
• 3 GCSE Grade A-C (or equivalent) including English Language and Mathematics

Knowledge

• Understanding of secretarial duties required
• Knowledge of Microsoft IT systems and IT databases
• Knowledge of medical terms
• Experience of working within a health care setting
• Knowledge of specific health care databases i.e. CPAS, CCH2000
• Ability to deal with service users, carers in understanding efficient & effective manner
• Proven file management skills - electronic & paper
• Ability to organise meetings, i.e. prepare Agendas and distribute minutes
• Good verbal communication with a variety of individuals in a wide range of circumstances
• Good team working skills
• Effective interpersonal and communication skills
• Minute Taking
• Flexible approach
• Experience of working across cultures and religions

Other Requirements

• Reliable
• Good time keeping
• Well presented
• Willingness to provide cover for other admin staff when the occasion arises
• Ability to travel to other Trust sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

North Cumbria Integrated Care NHS Foundation Trust

£25,760 to £27,476 a yearPer Annum Pro Rata