Transaction Manager

Van Mossel Automotive Group UK Ltd; Yeovil; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Car Benefit Scheme

Vehicle Purchase Discount

Company Discounts

Retail & Lifestyle Discounts

30 Days’ Holiday

Career Development & Training

Healthcare Benefits

Pension

Life Assurance

Cycle to Work Scheme

Refer a Friend Scheme

Social Events

Job summary

Yeovil Audi, part of Van Mossel Automotive Group UK Ltd, is seeking a Transaction Manager to lead and develop the sales team, drive profitability, and ensure compliant handling of vehicle, finance and insurance sales. You will coach Sales Specialists, manage performance, and oversee daily operations to deliver exceptional customer experiences.

The role requires proven automotive sales leadership, strong negotiation skills, and thorough knowledge of FCA regulations.

Qualifications

• Proven experience in a senior sales/managerial role within automotive retail.
• Strong leadership, coaching and development skills.
• Excellent communication and customer service abilities.
• Solid understanding of finance and insurance products and FCA regulations.

Responsibilities

• Direct and motivate the sales team to achieve targets.
• Hold regular one-to-one meetings to review performance and training needs.
• Coach team members to maximise opportunities and profitability.
• Ensure volume, margin and customer satisfaction objectives are met.
• Oversee vehicle, finance and insurance sales in line with FCA requirements.
• Monitor lead management and follow-up on enquiries.
• Close vehicle sales and manage part exchanges where applicable.

Skills

Leadership

Coaching

Customer service

Negotiation

FCA knowledge

Job description

We have an exciting opportunity for a Transaction Manager to join our team at Yeovil Audi.

As a Transaction Manager, you will be responsible for managing and controlling the sales process through regular coaching, face-to-face customer interaction, and leadership of the sales team. You will ensure every customer receives an exceptional sales experience while helping to maximise profitability, finance penetration, and enquiry conversion across the department.

As a Transaction Manager, you will lead and support the sales team to achieve departmental objectives whilst delivering an outstanding customer experience. You will oversee vehicle, finance and insurance sales, coach and develop Sales Specialists, maximise profitability and ensure all transactions are completed accurately and compliantly in line with FCA regulations and company standards.

Your responsibilities will include:

• Helping to direct and motivate the sales team whilst remaining a key member of it.

• Conducting daily, weekly and monthly one-to-one meetings with the sales team to identify business opportunities and training requirements.

• Coaching and developing team members to maximise sales opportunities and performance.

• Assisting the Sales Manager in ensuring volume, margin and customer satisfaction objectives are consistently achieved.

• Maximising the profitability of every vehicle sale using available tools within company guidelines and current legislation.

• Monitoring lead management and diary activity to ensure accurate recording and effective follow-up of customer enquiries.

• Overseeing the sale of vehicles, finance and insurance products in line with FCA requirements.

• Providing advice and guidance to Sales Specialists throughout the sales process.

• Assisting in closing vehicle sales and obtaining valuations for part exchanges.

• Tracking and completing monthly reporting on finance and insurance performance.

• Ensuring all transactions are accurately documented, funded and completed.

• Upskilling the sales team through finance and insurance training.

You will need to be a Transaction Manager at Yeovil Audi

• Previous experience in a Transaction Manager, Business Manager, Senior Sales Executive or Sales Manager role within the automotive industry.

• A proven track record of delivering strong sales and profitability results.

• Excellent leadership, coaching and people development skills.

• Strong understanding of finance and insurance products and FCA regulations.

• Excellent communication, negotiation and customer service skills.

• Strong commercial awareness, analytical skills and attention to detail.

• A full UK driving licence.

Hours of work will be Monday to Friday 8:30am - 6:00pm, Saturday 9:00am - 5:00pm and Sunday 10:00am - 4:00pm. The role operates on a rolling three-week rota consisting of one weekend on, one weekend off, and then Saturday only, with a day off during the week.

What you will get in return:

A competitive salary of £35,000 per year; OTE £75,000

As well as your salary, you’ll enjoy a range of great benefits designed to support your wellbeing, career and lifestyle:

Car Benefit Scheme - Lease a Car from as little as £209 per month.

Vehicle Purchase Discount on various brands.

Company Discounts on MOTs, servicing, parts and accessories for you and your family.

Retail & Lifestyle Discounts - Access to 100+ rewards with Simply rewards, including gym memberships and local offers.

30 Days’ Holiday (including bank holidays)

Career Development & Training - Industry-leading brand training and ongoing support through our in-house learning management system.

Healthcare Benefits - including an Employee Assistance Programme, mental health support, GP consultations, and optical costs.

Pension - Contributory pension through Aviva.

Life Assurance - Providing peace of mind for your loved ones.

Cycle to Work Scheme - Save money while supporting a healthier commute.

Refer a Friend Scheme Earn up to £2,000 on introducing successful employees.

Social Events - opportunity to get together with your colleagues, recent events has been go-karting, Charity quiz nights, Goodwood, Private cinema trips

Please note: some benefits are subject to eligibility criteria and successful completion of your probation period.

Why Join Van Mossel?

We are proud to be part of Van Mossel Automotive Group; an award winning, people orientated, family-owned business that has gained global recognition over a 78-year tenure in the automotive industry.

Van Mossel now operates in over 7 countries and have been named as one of the leading automotive companies in Europe.

At Van Mossel, we believe it’s our people who set us apart and drive our company forward as we continue to grow.

We are an equal opportunities employer and welcome applications from people of all backgrounds. We are committed to creating an inclusive workplace where everyone is treated fairly and with respect.