Transaction Manager

Van Mossel Automotive Group UK Ltd; England; On-site; GBP 35,000 - 79,000; Full time

Benefits offered by this job

Car benefit scheme

Vehicle purchase discount

Company discounts

Retail & lifestyle discounts

30 days holiday

Career development & training

Healthcare benefits

Pension

Life assurance

Cycle to work scheme

Refer a friend scheme

Social events

Job summary

Van Mossel Automotive Group UK Ltd in Poole is seeking a Transaction Manager for Poole Audi. Reporting to the General Sales Managers, you will coach the sales team to maximise profitability, oversee finance and a secure vehicle sale process, and ensure compliant customer interactions.

The successful candidate will train and motivate a team, track monthly finance/insurance performance, and uphold FCA guidelines while delivering a stellar customer experience.

Qualifications

• Strong understanding of effective sales techniques.
• Strong numerical skills with excellent attention to detail.
• Self-motivated and proactive in driving results.
• Enthusiasm for Audi and the Van Mossel brand.
• Experience in retail sales and customer-facing roles.
• Ability to train, manage and motivate a team.

Responsibilities

• Provide daily coaching and review diary enquiries with the sales team to identify business opportunities.
• Assist the Sales Managers in ensuring that volume and margin objectives are consistently achieved.
• Maximise profitability of every vehicle sale using the tools available, in line with company parameters and current legislation.
• Deliver an exceptional customer experience across all areas of the business to maximise customer retention.
• Monitor diary management system and oversee lead management, ensuring accurate recording in the lead management system.
• Oversee the sale of vehicles, finance and insurance products, ensuring FCA guideline compliance.
• Provide advice and guidance on the sales process to a team of Sales Specialists.
• Assist with closing vehicle sales, second-facing customers, and obtaining valuations for part exchanges.
• Track and complete monthly reporting on finance and insurance sales performance.
• Maintain strong attention to detail, ensuring all transactions are paid in full or finance is activated with the correct documentation.
• Support the upskilling of the sales team by providing training in finance and insurance products.

Skills

Sales techniques

Numerical skills

Detail oriented

Self-motivated

Ambassador for Van Mossel

Retail sales experience

Team training and motivation

Job description

Why Join Van Mossel?

We are proud to be part of Van Mossel Automotive Group; an award winning, people orientated, family-owned business that has gained global recognition over a 77-year tenure in the automotive industry.

Van Mossel now operates in over 7 countries and have been named as one of the leading automotive companies in Europe.

At Van Mossel, we believe it’s our people who set us apart and drive our company forward as we continue to grow.

A rare opportunity has arisen for a Transaction Manager at Poole Audi.

Working at Poole Audi is a unique experience, with a global brand behind you and a great career ahead of you. This is an empowering and supportive environment with first-class training and every opportunity to develop your skills and progress your career.

Reporting to the General Sales Managers, you will work alongside the sales team to help maximise profitability and enhance the customer experience.

Key Responsibilities

• Provide daily coaching and review diary enquiries with the sales team to identify business opportunities.

• Assist the Sales Managers in ensuring that volume and margin objectives are consistently achieved.

• Maximise the profitability of every vehicle sale using the tools available, in line with company parameters and current legislation.

• Deliver an exceptional customer experience across all areas of the business to maximise customer retention.

• Monitor diary management system and oversee lead management, ensuring accurate recording in the lead management system.

• Oversee the sale of vehicles, finance and insurance products, ensuring compliance with Financial Conduct Authority (FCA) guidelines.

• Provide advice and guidance on the sales process to a team of Sales Specialists.

• Assist with closing vehicle sales, second-facing customers, and obtaining valuations for part exchanges.

• Track and complete monthly reporting on finance and insurance sales performance.

• Maintain strong attention to detail, ensuring all transactions are paid in full or finance is activated with the correct documentation.

• Support the upskilling of the sales team by providing training in finance and insurance products.

The Successful Candidate Will:

• Have a strong understanding of effective sales techniques.

• Possess strong numerical skills, organised and excellent attention to detail.

• Be highly self-motivated.

• Demonstrate enthusiasm for Audi.

• Act as an ambassador for Van Mossel.

• Have experience in retail sales.

• Be able to train, manage and motivate a team.

In return:

• OTE £78,600 per annum (uncapped for over performance)

• Basic salary of £35,000

As well as your salary, you’ll enjoy a range of great benefits designed to support your wellbeing, career and lifestyle:

Car Benefit Scheme - Lease a Car from as little as £209 per month.

Vehicle Purchase Discount on various brands.

Company Discounts on MOTs, servicing, parts and accessories for you and your family.

Retail & Lifestyle Discounts - Access to 100+ rewards with Simply rewards, including gym memberships and local offers.

30 Days’ Holiday (including bank holidays)

Career Development & Training - Industry-leading brand training and ongoing support through our in-house learning management system.

Healthcare Benefits - including an Employee Assistance Programme, mental health support, GP consultations, and optical costs.

Pension - Contributory pension through Aviva.

Life Assurance - Providing peace of mind for your loved ones.

Cycle to Work Scheme - Save money while supporting a healthier commute.

Refer a Friend Scheme Earn up to £2,000 on introducing successful employees.

Social Events - opportunity to get together with your colleagues, recent events have been go-karting, Charity quiz nights, Goodwood, Private cinema trips

Please note: some benefits are subject to eligibility criteria and successful completion of your probation period.

We are an equal opportunities employer and welcome applications from people of all backgrounds. We are committed to creating an inclusive workplace where everyone is treated fairly and with respect.