Training Manager * Internal Only*

Culina; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Annual Leave

Pension scheme

Life Assurance

Wellness Programme

Eye Care Vouchers

Reward & Recognition

Employee discounts

Job summary

Great Bear (Part of the Culina Group) delivers distribution services to FMCG clients and fosters a customer-centric culture. Culina is seeking a Training Manager to lead training, onboarding, and compliance across our campus operation, driving safety, capability, and operational excellence.

You will manage a team of MHE Trainers, oversee training records, and partner with leaders to align training with business performance.

Qualifications

• Experience as Training Manager, Learning & Development Lead, or similar in warehouse, logistics, manufacturing, or operations.
• Strong knowledge of training compliance, competency management, SOPs, and Safe Systems of Work.
• Experience managing training platforms and maintaining training records and compliance reporting.
• Proven ability to lead, coach, and develop a training team.
• Experience delivering onboarding, induction, coaching, and development programmes.
• Strong stakeholder management—able to influence across levels.
• Excellent organisational skills with ability to manage multiple priorities and deadlines.
• Strong analytical and problem-solving skills to identify capability gaps and implement practical solutions.
• Good working knowledge of warehouse and logistics operations.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Excellent communication skills and collaborative approach.

Responsibilities

• Develop and implement the site’s training strategy, ensuring compliance with company, customer, and legislative requirements.
• Lead, motivate, and develop a team of MHE Trainers, ensuring high-quality training delivery.
• Oversee onboarding and induction processes for new starters, agency workers, and indirect colleagues.
• Coordinate coaching, upskilling, and development programmes to improve capability and performance.
• Partner with operational leaders to identify training needs and close capability gaps.
• Manage the Nvolve training platform, ensuring compliance, records, and competency tracking.

Skills

Training management

Leadership

Compliance

Onboarding

Coaching

Stakeholder management

Analytical thinking

Safety culture

Tools

Nvolve training platform

Job description

We're looking for an experienced and passionate Training Manager to lead and develop all training, onboarding, and compliance activities across our campus operation. This is a key leadership role responsible for ensuring colleagues are trained, competent, and compliant with company, customer, and legislative requirements. You’ll drive a positive learning culture through the development and delivery of training programmes, coaching initiatives, and competency frameworks that support both operational excellence and colleague development. Leading a team of MHE Trainers, you’ll oversee all training activities, manage training platforms, and work closely with operational leaders to ensure training supports business performance, safety, and workforce capability.

Responsibilities

• Develop and implement the site's training strategy, ensuring compliance with company, customer, and legislative requirements.
• Manage and maintain all SOP and SSOW training programmes, ensuring training records remain accurate and up to date.
• Lead, motivate, and develop a team of MHE Trainers, ensuring consistent, high-quality training delivery.
• Manage the onboarding and induction process for new starters, agency workers, and indirect colleagues.
• Coordinate coaching, upskilling, and development programmes to improve colleague capability and performance.
• Partner with operational leaders to identify training needs, close capability gaps, and improve workforce competency.
• Manage the Nvolve training platform, ensuring compliance, training records, and competency tracking are maintained.
• Develop and enhance training pathways for operational, supervisory, management, and support function colleagues.
• Implement and improve buddy programmes and coaching frameworks to support colleague development.
• Produce training compliance reports, competency metrics, and development plans for stakeholders.
• Attend labour planning meetings and maintain a rolling training pipeline aligned to operational requirements.
• Support audits, customer visits, and compliance reviews.
• Drive a culture of continuous improvement, learning, safety, and operational excellence across the campus.

This role offers the opportunity to make a lasting impact by establishing robust training frameworks, enhancing leadership capability, improving onboarding processes, and creating sustainable development pathways that support future business growth.

Required skills and experience

• Previous experience in a Training Manager, Learning & Development Manager, Training Lead, or similar role within a warehouse, logistics, manufacturing, or operational environment.
• Strong knowledge of training compliance, competency management, SOPs, and Safe Systems of Work.
• Experience managing training platforms and maintaining training records and compliance reporting.
• Proven ability to lead, coach, and develop a training team.
• Experience delivering onboarding, induction, coaching, and development programmes.
• Strong stakeholder management skills with the ability to influence and engage colleagues at all levels.
• Excellent organisational skills with the ability to manage multiple priorities and meet deadlines.
• Strong analytical and problem-solving skills, with the ability to identify capability gaps and implement practical solutions.
• Good working knowledge of warehouse and logistics operations.
• Competence in Microsoft Office applications, including Excel, Word, and Outlook.
• Excellent communication skills and the ability to work collaboratively across multi-functional teams.
• A proactive, adaptable, and results-driven approach with strong attention to detail.

Our company

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Our diversity and inclusion

As part of our drive to make iForce a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

Benefits

• Annual Leave - Competitive holiday entitlement
• Pension scheme - 5% employee and 3% employer.
• Life Assurance - x 2 your annual salary.
• Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
• Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses
• Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!