Training Manager

JR United Kingdom; Slough; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A high-profile company is seeking a Training Manager to join their Digital Transformation team. The role involves defining and delivering training while collaborating closely with business SMEs. This initial 6-month contract offers a hybrid work model, requiring on-site presence two days a week.

Qualifications

• Experience in a complex ecosystem and with Salesforce.
• Strong training design and delivery skills.
• Exceptional organizational and coordination skills.

Responsibilities

• Define, develop, deliver, and implement a training curriculum.
• Update training material to remain current and valid.
• Work with Business Process Owners to assess training impact post go-live.

Skills

Training design

Salesforce

Organizational skills

Coordination skills

Training delivery

Job description

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We are looking for a Training Manager with experience of working on Salesforce to join a Digital Transformation team, you will work with the business SMEs to define, support and deliver end user training.

This is a great role working for a high profile company where you can really add value. This will be an initial 6 month contract with 2 days hybrid each week in the office.

What you will do:

• Work closely with business SMEs to define, develop, deliver, and implement a training curriculum in line with the operational business needs with a focus on logical E2E business processes.
• Update previously created training material so that it remains current and valid.
• Join multiple project teams to represent the training requirement aspect of each programme
• Attend and facilitate change impact assessment workshops to understand BAU impact
• Utilise the technical training provided by the service providers and design and deliver bespoke training solutions to support the business with transformational change. This could include quick reference guides, self-learning guides, videos, and workshops.
• Work with Business Process Owners to evaluate and assess impact of change post go-live to ensure the training has met its objectives

What we are looking for:

• Experience of successfully working within a complex ecosystem and have experience of working with Salesfoce
• Strong training design skills and experience building a range of self-serve materials with the supplier
• Expert training delivery skills and experience
• Exceptional organisational and coordination skills

Nice to have:

• Experience in the telecom sector.
• Prior experience of working on a large transformation programme.