Training Manager

Elmhurst Energy; Lutterworth; On-site; GBP 40,000 - 55,000; Full time

Job summary

Elmhurst Energy is seeking a Training Manager to lead their Training Department in Lutterworth, United Kingdom. The role involves developing high-quality training programs aligned with industry standards and organizational goals.

The ideal candidate has at least 2 years of experience in training management and strong communication and leadership skills. Benefits include career development opportunities, helping you thrive in your professional journey.

Qualifications

• Minimum of 2 years’ experience in a training or education management role.
• Experience working with awarding bodies and qualification standards.
• Excellent verbal and written communication skills.
• High attention to detail and dedication to customer service.
• Strong organizational, time management and leadership skills.

Responsibilities

• Lead and develop the training team to maintain high performance.
• Coordinate classroom, online, and on-demand training delivery.
• Manage course pricing, budgets, and subcontractors.

Skills

Training management

Communication skills

Organizational skills

Leadership skills

Job description

Elmhurst is currently recruiting for a new team member to join our Training Department.

As Training Manager, you’ll play a pivotal role in delivering a high-quality, customer-focused training service that supports both organisational priorities and industry standards. You’ll shape and lead the training function by identifying needs, developing and refining programmes and materials, and ensuring training is delivered professionally across multiple formats.

Working closely with senior leaders, managers, and external providers, you’ll align the training strategy with wider business objectives while upholding Elmhurst’s values of integrity, fairness, and customer value, helping position Elmhurst as a trusted leader in the industry.

What can I expect to do in the role?

You’ll lead, mentor, and develop the training team to maintain a high-performing operation, ensuring effective use of systems, facilities, and resources. On a day-to-day basis you will oversee the full training experience, coordinating classroom, online/remote, and on-demand LMS delivery; managing enquiries, front-of-house support, and complaints; and maintaining consistently high service standards.

You’ll also manage the commercial and operational side of the function by setting course pricing and promotions, managing budgets, and appointing and overseeing subcontractors to provide specialist expertise or additional capacity. Alongside this, you’ll support new training products and business initiatives, build strong relationships with stakeholders and partners, and represent Elmhurst professionally across the industry.

About You

People are what make Elmhurst great. It is the drive and commitment of our people that creates our success, which is why we focus on recruiting and developing the best talent.

Our ideal candidate will have:

• Minimum of 2 years experience in a training or education management role
• Experience working with awarding bodies and qualification standards
• Excellent verbal and written communication skills
• High attention to detail and dedication to customer service
• Strong organisational, time management and leadership skills

While not essential, the following would be advantageous:

• Knowledge of energy assessment and retrofit schemes (e.g., EPCs, DEC, SAP, Retrofit Assessor, Retrofit Coordinator etc.)
• Experience working within an accreditation or certification body
• Familiarity with relevant legislation (e.g., safeguarding, GDPR, consumer protection laws)

We’ve built a culture where great people get great rewards. From career development opportunities to benefits that help you live your best life you can find them at Elmhurst!