Training & Events Coordinator

Membership Bespoke; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

Membership Bespoke is seeking a proactive Training & Events Coordinator to support the planning, coordination and delivery of the organisation’s training and events programme. You will manage bookings, registrations and delegate communications, and host Zoom sessions to ensure smooth delivery for speakers and delegates.

You will work closely with trainers, venues and colleagues to maintain accurate records, resolve issues quickly and continually seek ways to improve the delegate experience, both

Qualifications

• Experience in training administration or events coordination.
• Essential: hosting Zoom meetings, webinars or training sessions, with the confidence to manage live sessions independently.
• Excellent organisational skills and the ability to manage several activities and deadlines.
• Strong written and verbal communication skills.
• A friendly, professional approach to customer service.
• Good IT skills and experience using event booking or delegate management systems.
• The initiative to solve problems and get up to speed quickly.

Responsibilities

• Coordinate training courses and events from initial planning through delivery and follow-up.
• Manage bookings, registrations and delegate communications.
• Host training sessions and events on Zoom, supporting presenters and resolving routine technical issues.
• Liaise with trainers, speakers, venues and suppliers.
• Prepare event materials, joining instructions and supporting documentation.
• Support the smooth running of online and in-person events.
• Respond to member and delegate enquiries promptly and professionally.
• Maintain accurate event records and support financial administration.
• Gather feedback and identify opportunities to improve the delegate experience.
• Work closely with colleagues to keep activities on schedule and resolve issues.

Skills

Event coordination

Zoom hosting

Organisational skills

Communication skills

Customer service

Record keeping

IT skills

Delegate management systems

Problem solving

Tools

Event booking systems

Job description

Do you have experience coordinating training courses and events, alongside confident Zoom hosting skills?

Membership Bespoke is recruiting a Training & Events Coordinator on behalf of a professional membership body supporting legal professionals.

This is an excellent opportunity for an organised, proactive events or training professional who enjoys managing a busy programme and providing an efficient, welcoming service to delegates, speakers and members.

The Role

You will support the planning, coordination and delivery of the organisation’s training and events programme, taking ownership of the practical details that make each event a success.

Responsibilities will include:

• Coordinating training courses and events from initial planning through to delivery and follow-up.
• Managing bookings, registrations and delegate communications.
• Hosting training sessions and events on Zoom, managing meeting controls, supporting presenters and resolving routine technical issues.
• Liaising with trainers, speakers, venues and suppliers.
• Preparing event materials, joining instructions and supporting documentation.
• Supporting the smooth running of online and in-person events.
• Responding to member and delegate enquiries promptly and professionally.
• Maintaining accurate event records and supporting financial administration.
• Gathering feedback and identifying opportunities to improve the delegate experience.
• Working closely with colleagues to keep activities on schedule and resolve issues.

The Person

We are looking for someone with:

• Experience in training administration or events coordination, ideally covering the full event lifecycle.
• Essential: practical experience hosting Zoom meetings, webinars or training sessions, with the confidence to manage live sessions independently.
• Excellent organisational skills and the ability to manage several activities and deadlines.
• Strong written and verbal communication skills.
• A friendly, professional approach to customer service.
• Close attention to detail and confidence maintaining accurate records.Good IT skills and experience using event booking or delegate management systems.
• The initiative to solve problems and get up to speed quickly.

Experience within a professional body, membership organisation, association or training provider would be particularly welcome.

Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.