Membership Coordinator

The Maine Group; City Of London; Hybrid; GBP 32,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

Bank holidays

Christmas closure

Discretionary bonus

Gym and wellbeing allowance

Private medical insurance

Free onsite lunch

Job summary

The Maine Group in City of London is seeking a Membership Coordinator – Events & Administration to join a prestigious organisation. The role combines event coordination, membership administration and CRM management, with a focus on delivering excellent member service in a hybrid working environment.

You will build relationships with members and stakeholders, coordinate dinners, receptions and committee meetings, and ensure accurate records while supporting secretarial duties.

Qualifications

• Experience in a Membership/Events role in a high-profile organisation.
• Proven ability to manage multiple events and priorities.
• Strong IT skills and familiarity with databases/CRM.

Responsibilities

• Coordinate events, including dinners, receptions, ceremonies, luncheons and committee meetings.
• Manage membership enquiries, and a shared inbox with a responsive and professional service.
• Maintain accurate membership records and update the CRM.
• Prepare event materials, guest lists, programmes, name badges and briefing documents.
• Coordinate membership applications, admissions interviews and associated administration.
• Provide committee and secretarial support for biannual awards including preparing agendas, papers and taking minutes.
• Liaise with internal teams and external stakeholders.
• Support occasional special projects and wider membership initiatives.

Skills

Event coordination

Membership administration

CRM

MS Office

Relationship-building

Customer service

Attention to detail

Tools

CRM software

MS Office

Job description

Membership Coordinator – Events & Administration

£32,000–£36,000 | Permanent | City of London | Hybrid Working

An excellent opportunity for an organised, personable and proactive Membership Coordinator to join a prestigious City of London organisation.

Working within a small, friendly Membership Team, you will play an important role in coordinating a varied programme of high-profile events, supporting membership administration and building strong relationships with members and key stakeholders.

This is a varied position combining event coordination, membership administration, database management and committee support. You'll be someone who enjoys being at the heart of things, takes pride in delivering exceptional customer service and is confident communicating with people at all levels.

The Role

• Coordinate events, including dinners, receptions, ceremonies, luncheons and committee meetings
• Manage membership enquiries, and a shared inbox with a responsive and professional service
• Maintain accurate membership records and update the CRM
• Prepare event materials, guest lists, programmes, name badges and briefing documents
• Coordinate membership applications, admissions interviews and associated administration
• Provide committee and secretarial support for biannual awards including preparing agendas, papers and taking minutes
• Liaise with internal teams and external stakeholders
• Support occasional special projects and wider membership initiatives.

About You

• Previous experience in a Membership Coordinator, Events Coordinator, Events Administrator or similar, ideally within a high-profile membership or similar organisation
• Experience coordinating events and managing multiple priorities
• Confident user of MS Office and CRM
• A natural relationship-builder with a professional, personable and confident manner
• Highly organised, proactive and exceptionally attentive to detail
• Comfortable dealing with senior individuals and providing excellent customer service

What you get!

This role offers a competitive annual salary plus exceptional benefits including 25 days annual leave + Bank holidays + Christmas closure, Discretionary bonus, Gym and wellbeing allowance, Private medical insurance, Free onsite lunch and more. Coupled with hybrid working and a fantastic working culture.

This is a fantastic opportunity for someone looking to develop their career within a unique and established organisation, working in a close-knit team where relationship-building, attention to detail and excellent service are highly valued.