Training Coordinator

JR United Kingdom; Salford; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Training Coordinator to provide essential administrative support for training requests. This role involves organizing training and assessments while ensuring compliance with industry standards. You will leverage your strong communication and interpersonal skills to build relationships with clients and stakeholders. Join a global organization that values innovation and offers tailored training opportunities, health and wellbeing programs, and a supportive work culture. If you thrive in a dynamic environment and are passionate about training coordination, this opportunity is perfect for you.

Benefits

Tailored training and development plans

Health and wellbeing programmes

Discounted gym memberships

Free mental health support and counselling services

Qualifications

• Strong communication skills and customer service orientation.
• Experience in a busy coordination environment.
• Ability to manage training arrangements efficiently.

Responsibilities

• Provide administrative support for customer training requests.
• Organise training and assessments for internal and external customers.
• Ensure compliance with client and internal quality standards.

Skills

Flexibility and adaptability

Problem-Solving Skills

Interpersonal Skills

Customer Service Orientation

Attention to Detail

Organised and efficient

IT literate

Communication Skills

Tools

Microsoft Office Suite

Job description

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Founded in 1969, Morson Group has grown from a humble start-up to a £1.3 billion global technical recruitment specialist. With over 30 offices in the UK and locations across Canada, the USA, Australia, and Europe, we are the UK’s leading technical recruitment agency and the 3rd largest globally.

Morson Training:

We offer a range of high-quality, classroom-based and onsite training courses for individuals and businesses, across rail, health, safety and first aid, construction (CSCS testing) and mental health.

With classroom and onsite training delivered across the UK, our experienced trainers teach at the pace of the individual, supporting them through every stage of their educational journey.

Our rail training centres in Salford and Canning Town, London offer both classroom-based and practical training with each centre equipped with a replica rail track to put theory into practice.

Through our complimentary recruitment businesses, we can often place trainees into work with one of our partner organisations.

The role:

Your responsibilities will lie in the provision of administrative support and query resolution for all internal and external customer training requests, to arrange suitable training and/or assessments. You will have strong communication skills and be customer service orientated, while maintaining an eye for detail when making training arrangements.

Using your administrative and organisational skills you will be responsible for providing an efficient and effective Training coordination for a large team of multiskilled Trainers/Assessors, organising training and assessments for internal and external customers and ensuring that all the processes and systems are aligned to the needs of the business and industry standards. You will ensure compliance with agreed client standards as well as internal quality standards.

You will work with and support the Trainers/Assessors and liaise with our internal Talent team to maximise upskilling opportunities for our workforce. Your strong relationship building, and interpersonal skills will help you to communicate with our Client’s, Trainers, Assessors, and internal/external stakeholders.

• Flexibility and adaptability.
• Problem-Solving Skills
• Interpersonal Skills
• Customer Service Orientation
• Pro-active and enthusiastic
• Attention to Detail
• Organised and efficient
• IT literate and fully conversant with Microsoft Office suite, including Outlook, Word, Excel
• Previous experience of working within a busy coordination environment
• Previous experience of dealing with data, collating figures, and producing statistics for management reporting.
• A confident communicator, both written and verbal.
• Self-motivated and used to working to deadlines.

What We Offer:

• Tailored training and development plans with internal and external training opportunities
• Work for a global organisation with a supportive and innovative work culture
• Voted one of the Best Big Companies to Work For
• Health and wellbeing programmes
• Discounted gym memberships
• Free confidential mental health support and counselling services