Training Compliance Co-ordinator

The Go-Ahead Group; Greater London; Hybrid; GBP 42,000 - 54,000; Full time

Benefits offered by this job

24/7 Employee Assistance Programme

Flexible working

25 days holiday

Pension

Life assurance

Travel pass

Option to buy/sell up to five days'

Discount platform

Job summary

The Go-Ahead Group is seeking a Training Compliance Coordinator at its Head Office in London. The role is hybrid, with travel to operating company sites as required.

You will ensure consistent, evidence-based assurance across training records, CPD, and compliance governance to support safe and compliant service delivery. Reporting to the Head of L&D, you will coordinate audits, improve record quality, and convert data into clear insights.

Qualifications

• Experience in training compliance, audits and records assurance.
• Strong knowledge of governance, CPD controls, and KPI reporting.
• Proficient with Excel and MS 365 suites.

Responsibilities

• Own routine assurance of training records and competence evidence.
• Check records for completeness and traceability.
• Log, risk-rate and monitor exceptions.
• Coordinate CPD plans and renewal activity.
• Lead audits, self-assessments and compliance reviews.
• Produce KPI reporting with insights.

Skills

Training compliance

Audit coordination

Records assurance

Transport operations

Safety standards

Quality systems

Excel reporting

LMS usage

Document control

Stakeholder influence

Microsoft 365

Education

Relevant qualification

Tools

Learning management systems

Dashboards

Job description

Training Compliance Coordinator

Shape safer, stronger training standards across Go-Ahead GroupGo-Ahead Group is a leading international public transport operator providing bus and rail services across the UK and internationally. We play an important role in connecting communities and helping people travel safely and sustainably every day.

About the Role

Location

Head Office, London; hybrid working with travel to operating company sites as required

Reporting to

Head of L&D

Go-Ahead Group is seeking a Training Compliance Coordinator to provide consistent, evidence-based assurance across training records, competence evidence, continuing professional development and operational training controls. Working with our operating companies, you will identify compliance gaps, improve record quality, coordinate audits and turn data into clear insight that supports safe, compliant service delivery.

Responsibilities

• Your Key ResponsibilitiesTraining records and assurance
• Own routine assurance of training records and competence evidence across assigned operating companies.
• Check that records are complete, current and traceable, resolving routine issues and escalating material risks.
• Log, risk-rate and monitor exceptions through to action and closure.
• CPD and compliance governance
• Coordinate CPD plans, evidence and renewal activity across training and operational colleagues.
• Highlight overdue or incomplete development requirements and support consistent compliance practice.
• Maintain an up-to-date understanding of relevant industry best practice, regulatory expectations and Go-Ahead standards.
• Reporting, audit and improvement
• Create accurate KPI reporting that explains trends, exceptions, root causes and recommended actions.
• Plan and deliver audits, self-assessments and compliance reviews, ensuring evidence is prepared and stored appropriately.
• Track findings to closure with clear ownership and due dates, using evidence to recommend corrective action.

Qualifications

• A relevant qualification, or equivalent experience, in training, compliance, transport operations, audit, safety, quality assurance or learning administration.

Required Skills

• What we need from you
• Skills & Experience
• Relevant experience in training compliance, audit coordination, records assurance, transport operations, safety or quality systems, or regulated operational administration.
• Strong knowledge of record governance, audit principles, CPD controls, competence evidence and KPI reporting within a regulated operational environment.
• Advanced Excel or equivalent reporting capability, with confidence using learning management systems, document control tools, dashboards and Microsoft 365 applications.
• Ability to coordinate through others, influence stakeholders and support consistent compliance without direct line authority.
• Working knowledge of legal, safety, compliance and industry standards relevant to operational training and competence management would be an advantage.
• Personal Attributes
• Highly organised with strong attention to detail and sound judgement.
• Clear and confident communicator who can constructively challenge and build trust.
• Comfortable managing priorities independently and escalating safety-critical or regulatory risk when required.
• Practical, evidence-led and focused on continuous improvement.
• If you don’t meet every requirement but feel this role could be right for you, we still encourage you to apply.

Preferred Skills

• Working knowledge of legal, safety, compliance and industry standards relevant to operational training and competence management would be an advantage.

Pay range and compensation package

• What’s in it for you
• 24/7 Employee Assistance Programme for wellbeing, financial and emotional support.
• Flexible working to help balance your needs.
• 25 days holiday, pension, life assurance, travel pass, the option to buy or sell up to five days holiday and access to our discount platform.

Equal Opportunity Statement

Our commitment to youWe are an equal opportunity employer that recognises the value of a diverse workforce. We are committed to creating an inclusive workplace where all our people feel valued, supported and able to succeed.All suitably qualified applicants will receive consideration for employment based on objective criteria and in accordance with relevant governing laws.We will make any reasonable adjustments you need to ensure that your application and experience with us is positive. If you require adjustments to participate in the application or interview process, please let us know at [e-mail]