Training & Competence Lead

Morson Human Resources Limited; England; On-site; GBP 45,000 - 60,000; Full time

Job summary

Morson Human Resources Limited is seeking a Training & Competence Lead (Technical Readiness) to ensure new technicians are developed to achieve IOP in a safe, timely, and compliant manner. You will define structured training pathways, oversee assessments, and collaborate with providers to align learning with operational needs.

The role emphasizes competence management, workplace validation, and continuous improvement of training materials and methods, with accountability for readiness before

Qualifications

• Significant experience working in a safety-critical maintenance environment.
• Experience supporting or delivering technician development, assessment, or mentoring.
• Strong understanding of competence management in a safety-critical industry.
• Ability to interpret and apply standards, rules, and procedures in an operational setting.
• Confident stakeholder engagement across all areas of the business.

Responsibilities

• Lead initial development journey for new technicians from induction to IOP.
• Define and maintain structured pathways for technical, safety, and behavioural readiness.
• Ensure readiness before release to operational duties.
• Coordinate with training providers to align learning with operational needs.
• Identify gaps between classroom learning and workplace application.
• Support continuous improvement of training materials and assessments.

Skills

Safety-critical maintenance

Competence management

Stakeholder engagement

Operational standards interpretation

Education

NVQ Level 3 / equivalent

Level 3 Training delivery qualification

Job description

ROLE SUMMARY

The Training & Competence Lead (Technical Readiness) is responsible for ensuring newly recruited technicians (including technician apprentices) are effectively developed and supported to achieve Initial Operational Performance (IOP) in a safe, timely, and fully compliant manner. The role supports the delivery of initial vehicle, equipment and process training, introduction to training pathways and competence frameworks, enabling the successful assessment of competence.

ROLE AND RESPONSIBILITIES

KEY RESPONSIBILITIES

• Technical Readiness & IOP Delivery- Lead the initial development journey for new technicians from induction through to Initial Operational Performance (IOP).
• Define, implement, and maintain structured pathways that clearly set out the technical, safety, and behavioural requirements for readiness to operate.
• Ensure technicians are only released to operational duties when competence, confidence, and readiness have been demonstrably achieved.

COMPETENCE MANAGEMENT

• Ensure all competence records, assessments, and sign-offs are accurate, auditable, and up to date.
• Monitor progress against competence milestones and intervene early where development is at risk.

ASSESSMENT & ASSURANCE

Design and oversee robust assessment and verification processes, including:

• Workplace assessment
• Knowledge and skills validation
• Practical task observation

TRAINING & DEVELOPMENT OVERSIGHT

• Work closely with training providers (internal and external) to ensure learning aligns with operational needs.
• Identify gaps between classroom learning and workplace application and address these through structured practice and coaching.
• Support continuous improvement of training materials, delivery methods, and assessment criteria.

SKILLS, KNOWLEDGE & EXPERIENCE

ESSENTIAL

• Significant experience working in a safety-critical maintenance environment.
• Experience supporting or delivering technician development, assessment, or mentoring.
• Strong understanding of competence management in a safety-critical industry.
• Ability to interpret and apply standards, rules, and procedures in an operational setting.
• Confident stakeholder engagement across all areas of the business.

DESIRABLE

• Experience working with or developing Initial Operational Performance (IOP) or similar frameworks.
• Familiarity with rail assurance, audit, or compliance activities.
• Understanding of apprenticeship or early-career development models in rail.

QUALIFICATIONS

ESSENTIAL

• Relevant technical qualification (NVQ Level 3 / equivalent or higher).
• Lv3 Training delivery qualification

DESIRABLE

• Assessors qualification (e.g. A1 / CAVA or equivalent).
• Coaching or mentoring qualification.
• Safety or quality management qualification.