Training Centre Administrator

Juniper Training; Walsall; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

25 days holiday

Buy & sell annual leave

Employee Assistance Program (EAP)

Cycle to Work Scheme

Eyecare reimbursement

Early Finish Fridays (2:30pm)

Christmas Savings Club

PRIDE monthly celebrations

Long service awards

Job summary

Juniper Training is seeking a proactive Centre Administrator to join our Building Futures team in the Westgate/Aldridge area near Walsall. The role supports tutors, learners and staff, handling enrolments, attendance, and daily operations in a busy educational environment.

This permanent, full-time position offers a rewarding early-career path with a focus on organisation, data accuracy and excellent customer service across in-person and remote queries.

Qualifications

• Proven experience in an administrative role
• Excellent organisation and time management skills
• Confident using Microsoft Office (Word, Excel, Outlook)
• Strong communication skills, both written and verbal
• Able to work independently and collaboratively
• A positive, learner‑focused approach

Responsibilities

• Provide day-to-day administrative support to the Centre Manager and wider team
• Maintain accurate learner records and data in line with GDPR
• Be the friendly first point of contact for enquiries - in person, over the phone, and via email
• Support the learner journey through enrolment, registers, and general queries
• Liaise with external partners and stakeholders
• Keep the centre running smoothly with tasks like ordering supplies, filing, and scheduling
• Monitor and report on attendance, progress, and performance data
• Help coordinate centre events and activities throughout the year

Skills

MS Office

Communication

Organisation & Time Management

Independent & collaborative working

Education

Education or training sector experience (bonus)

Tools

LMS

Job description

Centre Administrator

Salary: £24,000 - £26,000

Location: Westgate, Aldridge, Walsall, WS9 8EX

Hours: Full-Time - 37.5 hours per week

Contract: Permanent

The Role:

Are you an organised, proactive administrator with a passion for supporting others? Join our welcoming and energetic team as the Centre Administrator at our vibrant Building Futures Centre .

You’ll be the heartbeat of the centre, ensuring everything runs smoothly behind the scenes. From supporting tutors and learners to keeping things organised and efficient, your contribution will be vital to the success of our daily operations.

This is a fantastic opportunity for an experienced administrator who’s looking for a flexible, rewarding part‑time role in a friendly, supportive environment where no two days are ever the same.

Key Responsibilities:

• Provide day-to-day administrative support to the Centre Manager and wider team
• Maintain accurate learner records and data in line with GDPR
• Be the friendly first point of contact for enquiries - in person, over the phone, and via email
• Support the learner journey through enrolment, registers, and general queries
• Liaise with external partners and stakeholders
• Keep the centre running smoothly with tasks like ordering supplies, filing, and scheduling
• Monitor and report on attendance, progress, and performance data
• Help coordinate centre events and activities throughout the year

About You:

You’re someone who thrives in a busy environment, takes pride in being organised, and genuinely enjoys supporting others. You’ll bring excellent communication skills, a can‑do attitude, and great attention to detail.

Essential Requirements:

• Proven experience in an administrative role - education or training sector experience is a bonus
• Excellent organisation and time management skills
• Confident using Microsoft Office (Word, Excel, Outlook)
• Strong communication skills, both written and verbal
• Able to work independently and collaboratively
• A positive, learner‑focused approach

Desirable:

• Experience in a training or educational setting
• Familiarity with learner management systems (LMS)

Perks & Benefits - Because You Deserve It!

• 25 days holiday, increasing to 30 with service
• Buy & sell annual leave
• Earn an extra week of leave just by exercising!
• Paid mileage (35p per mile, above normal work mileage)
• Employee Assistance Program (EAP)
• Long service & special recognition awards
• Juniper Lottery & Dragons' Den competitions
• PRIDE monthly celebrations
• Early Finish Fridays (2:30pm!)
• Christmas Savings Club
• Eyecare reimbursement
• Cycle to Work Scheme
• Electric Car Scheme (after 5 years' service)
• Critical Illness Cover (after 5 years' service)
• Corporate events throughout the year!

Diversity, Inclusion & Safeguarding

At Juniper Training Ltd , we believe that language should never be a barrier to opportunity. We are committed to creating an inclusive environment where everyone feels valued, respected, and supported.

As an equal opportunities employer, we welcome applications from individuals of all backgrounds and are committed to providing a workplace free from discrimination. We actively encourage candidates from underrepresented groups to apply.

Juniper Training is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all staff to share this commitment.

As part of our safer recruitment process, we carefully review all applications, check employment history and references, and investigate any gaps in employment. Pre‑employment checks will also include verification of identity, right to work in the UK, and relevant qualifications.

Where roles involve working with young people or vulnerable adults, they are exempt from the Rehabilitation of Offenders Act 1974, and successful applicants will be required to undertake appropriate safeguarding checks, which may include an enhanced check through the Disclosure and Barring Service.

We may also carry out online searches on shortlisted candidates as part of our due diligence.

If you require any reasonable adjustments during the recruitment process, please let us know and we will do our best to support you.

Join us in building a workplace that champions diversity, equity, inclusion, and safeguarding for all.

Department Building Futures Locations Building Futures Yearly salary £24,000 - £26,000 Employment type Full-time