Training Centre Administrator

Juniper Training; Shelfield; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

25 days holiday

Buy & sell annual leave

Earn an extra week of leave with a09?"

Paid mileage (35p per mile)

Employee Assistance Program (EAP)

Long service & special recognition

Juniper Lottery & Dragons’ Den

PRIDE monthly celebrations

Early Finish Fridays (2:30pm)

Christmas Savings Club

Eyecare reimbursement

Cycle to Work Scheme

Electric Car Scheme (after 5 years’)

Critical Illness Cover (after 5 years’

Corporate events throughout the year

Job summary

Juniper Training is seeking a proactive Centre Administrator to support the Building Futures Centre in Westgate, Aldridge. This full-time, permanent role handles day-to-day admin, learner records, data accuracy, and frontline enquiries, keeping the centre running smoothly.

You will work closely with tutors and learners, manage enrolments and attendance, coordinate events, and liaise with external partners. The role offers a busy, friendly environment with generous benefits and opportunities for

Qualifications

• Proven experience in an administrative role.
• Education or training sector experience is a bonus.
• Excellent organisation and time management skills.
• Confident using Microsoft Office (Word, Excel, Outlook).
• Strong communication skills, both written and verbal.
• Able to work independently and collaboratively.
• A positive, learner-focused approach.

Responsibilities

• Provide day-to-day administrative support to the Centre Manager and wider team
• Maintain accurate learner records and data in line with GDPR
• Be the friendly first point of contact for enquiries – in person, over the phone, and via email
• Support the learner journey through enrolment, registers, and general queries
• Liaise with external partners and stakeholders
• Keep the centre running smoothly with tasks like ordering supplies, filing, and scheduling
• Monitor and report on attendance, progress, and performance data
• Help coordinate centre events and activities throughout the year

Skills

Administrative experience

Organisation

Time management

Communication skills

Independent and collaborative working

Learner-focused approach

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Centre Administrator

Salary: £24,000 - £26,000
Location: Westgate, Aldridge, Walsall, WS9 8EX
Hours: Full-Time - 37.5 hours per week
Contract: Permanent

The Role:
Are you an organised, proactive administrator with a passion for supporting others? Join our welcoming and energetic team as theCentre Administratorat our vibrantBuilding Futures Centre.

You'll be the heartbeat of the centre, ensuring everything runs smoothly behind the scenes. From supporting tutors and learners to keeping things organised and efficient, your contribution will be vital to the success of our daily operations.

This is a fantastic opportunity for an experienced administrator who’s looking for aflexible, rewarding part-time rolein a friendly, supportive environment where no two days are ever the same.

Key Responsibilities:

• Provide day-to-day administrative support to the Centre Manager and wider team

• Maintain accurate learner records and data in line with GDPR

• Be the friendly first point of contact for enquiries – in person, over the phone, and via email

• Support the learner journey through enrolment, registers, and general queries

• Liaise with external partners and stakeholders

• Keep the centre running smoothly with tasks like ordering supplies, filing, and scheduling

• Monitor and report on attendance, progress, and performance data

• Help coordinate centre events and activities throughout the year

About You:
You’re someone who thrives in a busy environment, takes pride in being organised, and genuinely enjoys supporting others. You’ll bring excellent communication skills, a can-do attitude, and great attention to detail.

Essential Requirements:

• Proven experience in an administrative role – education or training sector experience is a bonus

• Excellent organisation and time management skills

• Confident using Microsoft Office (Word, Excel, Outlook)

• Strong communication skills, both written and verbal

• Able to work independently and collaboratively

• A positive, learner-focused approach

Desirable:

• Experience in a training or educational setting

• Familiarity with learner management systems (LMS)

Perks & Benefits – Because You Deserve It!

• 25 days holiday, increasing to 30 with service
• Buy & sell annual leave
• Earn an extra week of leave just by exercising!
• Paid mileage (35p per mile, above normal work mileage)
• Employee Assistance Program (EAP)
• Long service & special recognition awards
• Juniper Lottery & Dragons’ Den competitions
• PRIDE monthly celebrations
• Early Finish Fridays (2:30pm!)
• Christmas Savings Club
• Eyecare reimbursement
• Cycle to Work Scheme
• Electric Car Scheme (after 5 years’ service)
• Critical Illness Cover (after 5 years’ service)
• Corporate events throughout the year!

Diversity, Inclusion & Safeguarding

At Juniper Training Ltd, we believe that language should never be a barrier to opportunity. We are committed to creating an inclusive environment where everyone feels valued, respected, and supported.

As an equal opportunities employer, we welcome applications from individuals of all backgrounds and are committed to providing a workplace free from discrimination. We actively encourage candidates from underrepresented groups to apply.

Juniper Training is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all staff to share this commitment.

As part of our safer recruitment process, we carefully review all applications, check employment history and references, and investigate any gaps in employment. Pre‑employment checks will also include verification of identity, right to work in the UK, and relevant qualifications.

Where roles involve working with young people or vulnerable adults, they are exempt from the Rehabilitation of Offenders Act 1974, and successful applicants will be required to undertake appropriate safeguarding checks, which may include an enhanced check through the Disclosure and Barring Service.

We may also carry out online searches on shortlisted candidates as part of our due diligence.

If you require any reasonable adjustments during the recruitment process, please let us know and we will do our best to support you.

Join us in building a workplace that champions diversity, equity, inclusion, and safeguarding for all.