Centre Administrator — Flexible, Learner-Focused

Juniper Training; Shelfield; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

25 days holiday

Buy & sell annual leave

Earn an extra week of leave with a09?"

Paid mileage (35p per mile)

Employee Assistance Program (EAP)

Long service & special recognition

Juniper Lottery & Dragons’ Den

PRIDE monthly celebrations

Early Finish Fridays (2:30pm)

Christmas Savings Club

Eyecare reimbursement

Cycle to Work Scheme

Electric Car Scheme (after 5 years’)

Critical Illness Cover (after 5 years’

Corporate events throughout the year

Job summary

Juniper Training is seeking a proactive Centre Administrator to support the Building Futures Centre in Westgate, Aldridge. This full-time, permanent role handles day-to-day admin, learner records, data accuracy, and frontline enquiries, keeping the centre running smoothly.

You will work closely with tutors and learners, manage enrolments and attendance, coordinate events, and liaise with external partners. The role offers a busy, friendly environment with generous benefits and opportunities for

Qualifications

• Proven experience in an administrative role.
• Education or training sector experience is a bonus.
• Excellent organisation and time management skills.
• Confident using Microsoft Office (Word, Excel, Outlook).
• Strong communication skills, both written and verbal.
• Able to work independently and collaboratively.
• A positive, learner-focused approach.

Responsibilities

• Provide day-to-day administrative support to the Centre Manager and wider team
• Maintain accurate learner records and data in line with GDPR
• Be the friendly first point of contact for enquiries – in person, over the phone, and via email
• Support the learner journey through enrolment, registers, and general queries
• Liaise with external partners and stakeholders
• Keep the centre running smoothly with tasks like ordering supplies, filing, and scheduling
• Monitor and report on attendance, progress, and performance data
• Help coordinate centre events and activities throughout the year

Skills

Administrative experience

Organisation

Time management

Communication skills

Independent and collaborative working

Learner-focused approach

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Juniper Training is seeking a proactive Centre Administrator to support the Building Futures Centre in Westgate, Aldridge. This full-time, permanent role handles day-to-day admin, learner records, data accuracy, and frontline enquiries, keeping the centre running smoothly.

You will work closely with tutors and learners, manage enrolments and attendance, coordinate events, and liaise with external partners. The role offers a busy, friendly environment with generous benefits and opportunities for