Training & Application Engineer Protection / Digital Protection Testing (f/m/x)

OMICRON electronics; Stafford; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Free lunch

Flexible time management

Global travel opportunities

Job summary

Omicron electronics GmbH in the United Kingdom is seeking a qualified electronics or electrical engineering graduate to join our team as a Customer Solutions Specialist for protection testing and diagnostic equipment.

You will provide product consultation, training, and on-site support to customers, develop training materials and participate in webinars, and travel up to 50% to support our international customer base in generation, transmission, and distribution sectors.

Qualifications

• Graduate in electronics or electrical engineering.
• Several years of experience in power systems, especially substation protection apparatus.
• Customer support experience and enjoy training in classroom and field environments.
• Pro-active and open personality.
• Service-oriented and enjoy working with customers and a motivated team.
• Strong communication and organizational skills.
• Flexible and willing to travel to other countries.

Responsibilities

• Provide product consultation, training and support on protection testing and diagnostic equipment for digital protection systems.
• Troubleshoot technical problems for customers and provide on-site support.
• Develop and deliver training for OMICRON's products, in person and via webinars.
• Provide input on new products, product strategies, development, and application needs.
• Work with power system assets in generation, transmission and distribution.
• Develop application notes and technical papers, including presentations at seminars/conferences.
• Travel up to 50%.

Skills

Customer support

Training delivery

Communication skills

Organizational skills

Willingness to travel

Education

Graduate education in electronics or electrical engineering

Job description

What's it all about?

• You provide product consultation, training and support on protection testing and diagnostic equipment for digital protection systems associated to our customer base
• You troubleshoot technical problems for customer and sales support and provide on-site support for customers in all questions concerning OMICRON applications
• You develop and deliver training for OMICRON's products, both in person and with webinars
• You provide input on new products, product strategies, development, and application needs
• You are directly involved with power system assets, in the generation, transmission & distribution areas
• You manage and develop application notes and technical papers, including presentations at relevant seminars/conferences
• Travel share is up to 50%

What are we looking for?

• You have successfully completed your graduate education in electronics or electrical engineering
• You have several years of experience in power systems, especially in the fields of substation protection apparatus
• You have customer support experience and enjoy giving training in both classroom and field environment
• You have a pro-active and open personality
• You are service-oriented and enjoy working with customers and our motivated team
• Communication and organizational skills are among your strengths
• You are flexible, and would enjoy traveling to other countries

What makes us a great place to work?

• A unique organizational culture based on trust, personal freedom and individual responsibility
• A work environment with a strong focus on sustainability, diversity and flexible time management
• State-of-the-art infrastructure and professional teams who enjoy their work
• A creative and international environment in which innovative ideas are valued
• A free lunch and many other benefits for your work/life balance

Omicron electronics GmbH

Human Resources,Erika Fimpel

Phone: [phone]