Training Administrator

Wales & West Utilities Limited; Newport; Hybrid; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Flexible working

Annual leave 25 days

Pension plan

Life insurance

Dental insurance

Health cash plans

Gym membership

Employee assistance program

Retail discounts

Job summary

Wales & West Utilities Limited is seeking a Training Administrator on an 18-month contract to deliver comprehensive training admin support for the Sustainable Skills Team, maintaining professional image and compliant records.

Reporting to the Compliance and Development Manager, you will manage training records, input data into the LMS and Outlook, and produce LMS dashboard reports while ensuring GDPR compliance and data protection for colleagues.

Qualifications

• Build and maintain professional relationships with colleagues and external stakeholders
• Strong organisational skills and meticulous attention to detail
• Ability to manage large volumes of data accurately
• Desire to learn, develop and grow within the role
• Familiarity with Sustainable Skills team operations
• Knowledge of SuccessFactors and the LMS

Responsibilities

• Maintain accurate, complete, and auditable training records showing attendance, achievement, and compliance.
• Input planned training data into the LMS, Outlook and related systems in line with processes.
• Process training registers, certificates, cards and evidence promptly and accurately.
• Own training records within your area, performing regular data checks for accuracy.
• Use the LMS dashboard to generate performance reports and track outstanding evidence.
• Ensure training records are stored in line with data protection policies.
• Follow pre- and post-training processes consistently and to a high standard.

Skills

Relationship-building

Organisation skills

Attention to detail

Data handling

Willingness to learn

LMS & SuccessFactors understanding

Job description

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Who are we?

We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050.

What we’re looking for:

We are looking for a Training Administrator on an 18-month contract to provide a full range of support services to the Sustainable Skills Team, ensuring a professional image of the organisation is maintained at all times.

Reporting to the Compliance and Development Manager, you will serve as a reliable source of information for colleagues and provide efficient and effective technical training administrative support. You will also be responsible for ensuring compliance with GDPR (General Data Protection Regulations) ensuring training records are maintained, processed and retained as required.

You’ll be relied on to:

• Maintain accurate, complete, and auditable training records to demonstrate attendance, achievement, and compliance.
• Ensure planned training data is accurately input into the Learning Management System (LMS), Outlook and administered in line with processes.
• Process training registers, certificates, cards, and evidence promptly, accurately and effectively, ensuring records are updated.
• Accountable for training records within area of responsibility, undertaking regular checks to ensure data accuracy.
• Use LMS dashboard to produce performance reports, monitor outstanding training evidence and chase providers, using the Ask, Chase & Escalate process.
• Ensure colleague training records are stored correctly and in line with policies relating to data protection.
• Ensure all pre- and post-training processes are followed consistently, transparently and to a high standard

You can read a full job description here .

You’ll need to have:

• The ability to build and maintain professional relationships, including with external stakeholders
• Organisation skills and reliable, with good attention to detail
• The ability to handle large volumes of data
• The desire to learn, develop and grow
• Knowledge of the day-to-day operation of the Sustainable Skills team
• Firm understanding of Success Factors and the LMS

We would also love to hear about anything else you feel you could add or bring to the role!

As we are a safety critical organisation, all offers of employment are subject to pre-employment drug & alcohol screening.

What you’ll get in return:

• Starting salary of £27,067 rising to £33,833
• Flexible working opportunities
• 25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs
• Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15%
• 14 x salary Life Insurance linked to membership of the Retirement Savings Plan
• "Choices" flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans
• Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs
• Enhanced pay for parental leave
• Retail discounts and cashback scheme
• Annual salary review
• An opportunity to earn a monthly bonus via our incentive scheme
• Company Sick Pay
• In-house Occupational Health Team
• Employee Assistance Programme

The way we do things

Our Ambition, Priorities and Values inform everything we do as a business – from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential.

We are focused on creating a culture where it doesn’t matter about gender, race, sexuality or disability; it’s about our colleagues’ skills, the way we do things and how we live our values.