Trainee First Line Manager

Wales & West Utilities Limited; Redruth; Remote; GBP 43,000 - 62,000; Full time

Benefits offered by this job

Pension plan

Life Insurance

Flexible benefits

Annual salary review

Employee Assistance Programme

Company Sick Pay

Job summary

Wales & West Utilities Limited is seeking a First Line Manager to lead teams delivering safe, reliable gas services across our network. Reporting to the Performance Manager, you will motivate staff and ensure cost-effective delivery of replacement, maintenance and development work.

You’ll supervise between 15 and 25 workers, guide operations, and drive performance improvements with a focus on safety and value for money.

Qualifications

• Proven leadership skills to energise teams and drive performance.
• Willingness to work on a standby rota for 24/7 gas emergency service.
• Knowledge of Wales & West Utilities policies, procedures and operations.
• Experience in a technical network role with understanding of gas transportation activities.
• Full driving licence.

Responsibilities

• Lead and inspire direct labour and contractor teams.
• Maintain an excellent safety record.
• Manage a budget of circa £3 million.
• Supervise 15–25 industrial staff (Contract and/or Direct Labour).
• Ensure work complies with prescribed standards and policies.
• Prepare reports and support operational teams on performance.
• Conduct qualitative and quantitative inspections on network work to maintain value for money.

Job description

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Who are we?

We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050.

What we're looking for:

We're looking for a First Line Manager on a to play a big part in the delivery of the future of our gas network, and we want to hear from you!

Reporting to the Performance Manager, First Line Managers are responsible for leading teams to deliver outstanding levels of gas safety, reliability and customer service for the millions we serve every day.

Ideally, we are looking for someone to provide the necessary technical support and motivation to the workforce to deliver performance improvements to maximise efficiency and cost effectiveness of activities associated with the safe delivery of Network Replacement, Maintenance and Development.

You’ll be relied on to:

• Lead and inspire both direct labour and contractor teams
• Maintain our excellent safety record
• Effectively manage a budget of circa £3 million
• Supervise between 15 and 25 industrial staff (Contract and/or Direct Labour).
• Ensure that work is carried out in accordance with prescribed and agreed standards and is fully compliant with all relevant policies and procedures.
• Prepare reports and provide support and guidance to operational teams to highlight current performance and expected performance.
• Conduct qualitative and quantitative assessments/inspections on work carried out on the network to ensure that appropriate standards are maintained or improved in terms of quality and value for money.
• Undertake technical audits and reviews as required to ensure a compliant workforce.

You can read a full job description here .

You’ll need to have:

• The right attitude and exceptional people skills to energise teams to be the best they can be at work.
• The willingness to work on a standby rota to cover a 24/7 gas emergency service
• Knowledge of appropriate legislation, policy, procedures and an understanding of Wales & West Utilities operation.
• Experience in a technical network role supported by an understanding of gas transportation activities. Able to operate as a team leader.
• A full driving license.

The following is also desirable:

• Knowledge of appropriate legislation, policy, procedures and an understanding of Wales & West Utilities operations.
• Experience in a technical role supported by an understanding of gas transportation activities.
• Working knowledge of appropriate codes of practice, engineering instructions, safety and statutory regulations. Competent to support Wales & West Utilities policies and procedures.
• NVQ level 3 standard (or equivalent) and experience in a technical network role supported by an understanding of gas transportation activities is desirable

We would also love to hear about anything else you feel you could add or bring to the role!

What you’ll get in return:

• A competitive salary starting at £42,745 or £53,983 to be agreed depending on skills and experience and potentially rising to £61,703
• A structured pay & competency framework which rewards skills, competence and enables development and career progression
• Additional earnings through the standby rota plus overtime and additional work available
• 25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs
• Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15%
• 14 x salary Life Insurance linked to membership of the Retirement Savings Plan
• "Choices" flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans
• Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs
• Enhanced pay for parental leave
• Retail discounts and cashback scheme
• Annual salary review
• Company Sick Pay
• In-house Occupational Health Team
• Employee Assistance Programme

The way we do things

Our Ambition, Priorities and Values inform everything we do as a business – from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential.

We are focused on creating a culture where it doesn't matter about gender, race, sexuality or disability; it’s about our colleagues’ skills, the way we do things and how we live our values.

Interested?

If you think you'd make a good addition to the team, we would love to hear from you!

If you would prefer to complete your application form in an alternative format such as Microsoft Word or would like to discuss the role in a little more detail, please contact us at [e-mail] or on 07971 038 982.

You can also ask us about flexible working practices that may be available or tell us if you have any special requirements during the application process.