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Shelter Cymru; Swansea; Hybrid; GBP 9,000 - 11,000; Full time

Benefits offered by this job

Hybrid working

Counselling

Employee assistance

Pension

Pension Salary Exchange

Life assurance

Maternity/paternity pay

Christmas party

Blue Light Card discounts

Charity worker discounts

Job summary

Shelter Cymru in Wales is seeking candidates for a permanent role at 21 hours per week, with a pan-Wales location and a minimum of 1 day per week in an office base (Cardiff, Swansea, Rhyl, Wrexham or Felinheli). The position is subject to continued funding and offers a range of welfare and benefits to staff.

We provide hybrid working, a comprehensive benefits package, and a supportive environment focused on helping people secure and sustain housing. Interview date is 4th November 2026.

Job description

Location: Pan Wales with a minimum of 1 day per week working in the office (we have office bases in Cardiff, Swansea, Rhyl, Wrexham and Felinehli) .

Contract: Permanent (subject to continued funding)

Hours: 21 hours per week

Interview date: 4th November 2026

Please note CV's submitted will not be put forward for shortlisting.

Job Introduction:

(Job Summary and duties)

About you:

(Key skills from Person Specification)

Time off

29 days annual leave plus 2 Shelter Cymru days and public holidays (pro-rata for part-time staff and those joining part-way through the year).

Paid Carers and Compassionate leave

35 hour working week for full time equivalent employees.

Benefits

• Hybrid working - We are developing a flexible and hybrid working approach for all staff, with a minimum of 1 day per week working in the office and have offices across Wales (Cardiff, Swansea, Rhyl, Felinheli and Wrexham) and employees are provided with an office base.
• Workplace counselling - frontline workers have access to bi-monthly peer support and reflective practice groups, facilitated by a counsellor. Frontline Workers can also access 121 counselling sessions.
• Employee Assistance Programme to help staff to deal with personal problems that might impact on work performance, health and wellbeing. The programme offers a wide range of support, including online resources, counselling, legal & financial support and referral services.
• Shelter Cymru operates a contributory pension scheme – employer contribution 4.25% and 5% employee contribution.
• Pension Salary Exchange
• Non-contributory group life assurance scheme (up to two times annual salary)
• Enhanced maternity, paternity, shared parental and adoption pay
• Contribution to Christmas party.
• Access to the Blue Light Scheme via Blue Light Card Homelessness Discounts
• Access to Charity worker discounts via https://www.charityworkerdiscounts.com/

About us:

We are delighted that you are considering joining the team at Shelter Cymru.

We understand the devastating impact that the housing emergency causes and every day we work alongside people to deal with the damaging effect it has on their lives.

We currently employ a paid workforce of over 100 people across Wales and an increasing number of volunteers. With the types of services and support we offer and our campaigning and lobbying agenda, our job roles present challenging and rewarding careers and volunteering opportunities.

You will find people throughout Shelter Cymru believe passionately in what they do, have an appreciation of our beliefs and values, and a desire to make a difference. We believe that home is everything, and we never give up.

People feel that working for Shelter Cymru is more than just a job, they are part of a close knit team that provides help to those that need it, and is constantly striving to effect change.

So come and join the fight for home and become part of the Shelter Cymru team!

Shelter Cymru offers a high level of support, a welcoming work environment and an excellent package of benefits – for further details of the key benefits available please visit the recruitment page of our website

Shelter Cymru recruits based on merit and wants a workforce that reflects the diversity of individuals in housing need. We particularly welcome applications from Black, Asian and Minority Ethnic people who are currently under-represented within our workforce.

Swansea & Brecon Diocesan Board of Finance Ltd