Trainee Water Assistant

Serco Limited; Nottingham; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Free gym membership for you and your…

DBS checks

Free swimming lessons

21 days holiday plus holidays

6% pension

Training and development

Employee discounts

Learn more at More leisure benefits

Job summary

Leisure Solutions Community Trust recruits a Trainee Water Assistant to join the National Water Sports Centre site in Nottingham. The role involves preparing, maintaining, and operating water-based facilities and equipment, supporting safe and enjoyable experiences for all on site.

You will support water safety, assist with events, and help ensure a high-quality environment. A Full UK Driving Licence is required; Powerboat Level 2 is desirable or training can be provided.

Qualifications

• Willingness to learn practical maintenance skills and work outdoors in a water-based environment.
• Strong teamwork, with the ability to also work independently.
• A commitment to safety, customer care, and treating everyone with respect.
• Confident handling equipment and following procedures.
• Confident working in a power boat and around water; Powerboat Level 2 is desirable or training can be provided.
• Full UK Driving Licence.

Responsibilities

• Carry out water-based operations, including the movement, positioning, anchoring, and security of boats, buoys, and cables, sometimes working in deep water.
• Maintain and repair boats, outboard motors, pontoons, jetties, trailers, and other equipment, ensuring fleet safety and seaworthiness.
• Oversee and supervise the safe use of watercraft by centre users, including monitoring activity and ensuring compliance with procedures.
• Manage equipment and operational records, including issuing and checking returned items, logging daily activities, and tracking fuel and oil usage.
• Handle customer-facing duties, including verifying payments, processing cash transactions, and maintaining accurate financial records.
• Support the general upkeep of the facility, including cleaning, preparing for events, and contributing to health and safety across all activities.

Skills

Willingness to learn

Teamwork

Safety conscious

Customer care

Equipment handling

Powerboat Level 2

Job description

Trainee Water Assistant

Location: National Water Sports Centre, Holme Pierrepont, Nottingham, NG12 2LU
Hourly rate: £10.85 to £12.71 plus excellent benefits
Schedule: Permanent, Full-time, 39 hours per week, Monday to Sunday, typical shifts 6 to 13 hours depending on the season, rotation 4-on 3-off or 4-on 4-off, weekend events are often longer shift times, typically 10 to 13 hours

Make a positive difference every day

At Serco, we're pleased to be recruiting on behalf of Leisure Solutions Community Trust.

Here at Leisure Solutions Community Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community, whilst helping you to make MORE of every day. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Trainee Water Assistant to join our Team.

As a Trainee Water Assistant in our Leisure team, you'll help prepare, maintain, and operate water-based facilities and equipment, supporting safe and enjoyable experiences for everyone on site.

From maintaining equipment to supporting water safety on the lake, your work will have a positive impact on communities by enabling safe access to water sports and leisure activities. You'll be part of a supportive team where your development matters, building practical skills while helping create a trusted, high-quality environment for all users.

What you'll do as a Trainee Water Assistant

Carry out water-based operations, including the movement, positioning, anchoring, and security of boats, buoys, and cables, sometimes working in deep water.

Maintain and repair boats, outboard motors, pontoons, jetties, trailers, and other equipment, ensuring fleet safety and seaworthiness.

Oversee and supervise the safe use of watercraft by centre users, including monitoring activity and ensuring compliance with procedures.

Manage equipment and operational records, including issuing and checking returned items, logging daily activities, and tracking fuel and oil usage.

Handle customer-facing duties, including verifying payments, processing cash transactions, and maintaining accurate financial records.

Support the general upkeep of the facility, including cleaning, preparing for events, and contributing to health and safety across all activities.

Does this sound like you?

You'll be a great fit for this role if you have:

A willingness to learn practical maintenance skills and work outdoors in a water-based environment

Strong teamwork skills, with the ability to also work independently

A commitment to safety, customer care, and treating everyone with respect

Confident handling equipment and following procedures

Confident working in a power boat and working on or around water

Powerboat Level 2 is desirable or training can be provided

Full UK Driving Licence

What we offer

Free gym membership for you and your immediate family

Free safeguarding training and DBS checks

Free swimming lessons and holiday clubs for one child (50% off for additional children)

21 days' holiday plus bank holidays

6% employer matched pension contribution

Training and development opportunities

Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts

Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment

Learn more at www.moreleisure.org/employee-benefits

Vetting and checks:
As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.