Trainee Service Advisor

Listers Group Limited; Worcester; On-site; GBP 27,000 - 37,000; Full time

Job summary

A leading automotive company seeks a Trainee Service Advisor for its Volkswagen dealership in Worcester. This role is perfect for driven individuals eager to start a career in the motor trade, providing training and development while ensuring customer satisfaction. The position offers a competitive salary and a range of employee benefits.

Benefits

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Discounts on retailers, restaurants, cinemas & holidays

Long service and loyalty incentives

Staff referral scheme

In-house and professional qualifications

Company Events

Qualifications

• Unlimited confidence, resilience, drive, energy, and talent.
• Well-presented individual with desire and attitude to succeed.
• Ability to establish rapport quickly.

Responsibilities

• Booking in vehicles.
• Greeting customers.
• Informing on progress.
• Upselling services.
• Liaising with the workshop and internal departments.

Skills

Confidence

Resilience

Drive

Energy

Talent

Job description

Job Introduction

An exciting opportunity has arisen for a Trainee Service Advisor to join our successful team at ourVolkswagenDealership in Worcester.The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis.

Basic salary of up to £27,000 with OTE up to £37,000 plus benefits.

When customers bring their vehicles into one of our dealerships for service, MOT or repair, their first point of contact is one of our highly trained Service Advisors.

We require driven and motivated individuals who are looking for a role with on-going training and progression. This is a genuine learn the business role and a great opportunity for anyone wanting to have a career in the motor trade.

Working as part of a team your duties will include:

• Booking in vehicles

• Greeting customers

• Informing them of progress

• Up selling

• Liaising with the workshop and other internal departments

What we're looking for:

• Unlimited confidence, resilience, drive, energy and talent

• A well-presented individual with a desire, character and attitude to succeed

• The ability to quickly establish and build rapport with our customers

• A real hunger to meet and exceed targets and KPI’s

In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Company Events