Trainee Field Service Engineer

Candy Hoover Group S.r.l.; Swindon; On-site; GBP 32,000 - 38,000; Full time

Job summary

Join Candy Hoover Group as a Field Service Engineer, where you'll enjoy a competitive benefits package and autonomy in your role. You'll be responsible for repairing appliances in customers' homes, managing your own schedule, and ensuring excellent customer service. Ideal candidates will possess strong technical abilities and a commitment to customer satisfaction.

Benefits

Bonus potential up to £2,500 per annum

Enhanced rate over time

Up to 6% pension contribution

Staff discounts on products and retailers

Qualifications

• Full, valid driving licence required.
• Experience as a White Goods Engineer preferred.
• Ability to lift and manoeuvre heavy objects.

Responsibilities

• Visit customers in homes to fix appliance issues.
• Manage time and stock levels effectively.
• Provide updates to customers and colleagues.

Skills

Communication

Self-motivation

Technical skills

Customer service skills

Job description

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Field Service Engineer
£32,916 - £37,304 depending on experience

Three incredible brands. One brilliant team. Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need.

As a Field Service Engineer, you’ll be visiting customers in their homes across Swindon and the surrounding areas, and fixing any appliance issues to get them up and running again. Managing your time through the day, you’ll keep customers and colleagues updated on your progress and keep on top of the stock levels in your van day by day.

A full, valid driving licence is required. For upselling our products you’ll be rewarded with bonus incentives on the products you sell. You’ll be organised, have strong communication skills, and be dedicated to finding the best outcome for the customer.

Ideally, we’d like experience as a White Goods Engineer. But what we really need is self-motivation and strong technical and customer service skills. Our City and Guilds-assured in-house training and support has been designed to get you ready to deliver brilliant service to our customers.

• £32,916 per annum starting salary if you’re a Field Service Engineer who does not have White Goods/ Domestic Appliance experience. You’ll have the opportunity to earn £37,304 once you’re fully trained and meet the minimum requirements
• £37,304 per annum starting salary if you have a minimum of 6 months recent White Goods Engineering experience
• Bonus potential of up to £2,500 per annum
• Enhanced rate over time
• Up to 6% pension contribution
• Brilliant staff discounts on products and a range of retailers, entertainment, and days out

The ability to lift & manoeuvre heavy objects, work in restricted spaces, regularly engage hand dexterity and colour vision are considered central requirements. Offers of employment are subject to testing to ensure that candidates are able to comply with the basic health and safety requirements of the role; this includes being able to distinguish between live, neutral and earth wires.

With thestrengthof our brands behind you, a culture ofhigh-performancethat motivates you and thefreedomto drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands.Apply now.