Trainee Service Advisor

Listers Group; Worcester; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading dealership in Worcester is looking for a driven Trainee Service Advisor to join their team. The role includes booking vehicles, greeting customers, and upselling services while receiving ongoing training and development. With a basic salary up to £27,000 and OTE up to £37,000, this position is ideal for individuals seeking a career in the motor trade.

Benefits

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits - discounts on retailers, restaurants, cinemas & holidays

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional qualifications

Company Events

Qualifications

• Strong desire to succeed in the motor trade.
• Ability to exceed targets and KPIs.
• Well-presented individual with a positive attitude.

Responsibilities

• Booking in vehicles for service and repairs.
• Greeting and updating customers on their vehicle's progress.
• Liaising with workshop and ensuring customer satisfaction.

Skills

Confidence

Resilience

Drive

Energy

Rapport building

Job description

Job Introduction

An exciting opportunity has arisen for a Trainee Service Advisor to join our successful team at our Volkswagen Dealership in Worcester. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis.

Basic salary of up to £27,000 with OTE up to £37,000 plus benefits.

When customers bring their vehicles into one of our dealerships for service, MOT or repair, their first point of contact is one of our highly trained Service Advisors.

We require driven and motivated individuals who are looking for a role with on-going training and progression. This is a genuine learn the business role and a great opportunity for anyone wanting to have a career in the motor trade.

Working as part of a team your duties will include:

• Booking in vehicles
• Greeting customers
• Informing them of progress
• Up selling
• Liaising with the workshop and other internal departments
  
  

What we're looking for:

• Unlimited confidence, resilience, drive, energy and talent
• A well-presented individual with a desire, character and attitude to succeed
• The ability to quickly establish and build rapport with our customers
• A real hunger to meet and exceed targets and KPI’s
  
  

In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Company Events