Trainee Sales Consultant

Vistry Group; Cambourne; Hybrid; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Salary sacrifice car scheme

Up to 39 days leave

Volunteering days

Private medical insurance

Enhanced maternity/paternity leave

Pension via salary sacrifice

Life assurance 4x salary

Share save schemes

Rewards portal

Job summary

Vistry Group is seeking a Trainee Sales Consultant to support the Sales Consultants across Bedfordshire and Cambridgeshire developments. You will help purchasers navigate the customer journey, assist with the sales process, and maintain records across multiple sites within the sales hub.

You will work with the team to ensure a smooth buying experience for customers, supporting lead generation and communications while building product knowledge across house types and plots.

Qualifications

• Experience working in a customer facing environment.
• Experience in generating leads and sales through telephone-based business development.
• Proven track record of achieving sales targets.
• Strong negotiation and sales skills.
• Excellent administration and organisational skills.
• Good planning and organisational skills.
• Excellent communication skills.
• A friendly, trustworthy and professional attitude.
• Patience and ability to remain calm under pressure.
• Hold a full UK driving licence and have your own car.

Responsibilities

• Support the Sales Consultants in day-to-day running of regional sites and housing ranges.
• Maintain records and documentation through the sales progress across sites and hubs.
• Assist with customer queries and guide purchasers through the buying journey.
• Support negotiations to ensure favourable sales outcomes and drive completions.
• Travel to sites within the designated HUBs to assist pre-booked appointments.
• Ensure customers are kept informed of purchase progress and progress to exchange/completion.

Skills

Customer facing

Lead generation

Sales targets

Negotiation

Administration

Organisation

Communication

Driving licence

Job description

We have an exciting opportunity for a Trainee Sales Consultant to join our team within Vistry Northern Home Counties. The position will be based between our Bedfordshire & Cambridgeshire developments. As our Trainee Sales Consultant you will be responsible for supporting the Sales Consultants in the day to day running of the regional sales developments in accordance with the customer journey, helping purchasers find their dream home and supporting them through the buying process. Working with the Sales Consultants, giving support to the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and housing ranges within the sales hub and assist with the delivery of successful continual sales at all sites within the designated sales hubs.We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let’s cut to the chase, what’s in it for you...

• Competitive basic salary and annual bonus
• Salary sacrifice car scheme available to all employees
• Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
• 2 Volunteering days per annum
• Private medical insurance, with employee paid cover
• Enhanced maternity, paternity and adoption leave
• Competitive pension scheme through salary sacrifice
• Life assurance at 4 x your annual salary
• Share save and share incentive schemes
• Employee rewards portal with many more benefits...

In return, what we would like from you...

• Behave in line with our company values – Integrity, Caring and Quality
• Experience working in a customer facing environment
• Experience in generating leads and sales through telephone-based business development.
• Proven track record of achieving sales targets
• Strong negotiation and sales skills
• Excellent administration and organisational skills
• Good planning and organisational skills
• Excellent communication skills
• A friendly, trustworthy and professional attitude
• Patience and ability to remain calm under pressure
• Hold a full UK driving licence and have your own car

More about the Trainee Sales Consultant opportunity...

• Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated sales HUBs
• Support with the creation and delivery of informative and clear Virtual tours of sites and house plots to all customers within the designated sales HUB
• Assist with any implementation of new innovation in fulfilling the business targets on new home sales across all sites within the designated sales HUB.
• Support the Sales Consultants with customer negotiations to ensure the best sales outcome for the business
• Travel to all sites within the specified sales HUBs area to undertake pre booked customer appointments as required
• Develop a detailed knowledge of all Bovis Homes and Linden Homes house types and plots available and upcoming within all sites within specified HUB to ensure each customer is given every opportunity to purchase a new home
• At all times follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer.
• Assist with the proactive selling of all types of customer extras across all reservations to drive additional profit for the Company as required
• Ensure every customer contact is recorded on the relevant IT system and in line with GDPR
• Support the Sales Consultants in ensuring that customers are kept fully and regularly informed of the progress of their purchase
• Develop a detailed knowledge of all relevant purchase assistance schemes, alternative site and house type options as directed by the Company, to ensure every customer is offered a bespoke choice of sales and purchase options for them
• Develop a detailed knowledge of all relevant components of the Sales Progress to effectively and efficiently progress properties from reservation thorough to exchange and completion, liaising with partnered IFAs and solicitors
• Implement the Company’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.
• Support colleagues within all sales HUBs to ensure all aspects of the sales process are completed to the required standard with all customers.

We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â¯and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry.