Sales Administrator

Vistry Group; East Midlands; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Annual bonus

Car salary sacrifice scheme

Up to 39 days annual leave

Job summary

Vistry Group is seeking a proactive Sales Administrator to join the North Midlands team at Castle Donington. You will support the Sales & Marketing Director and colleagues, ensuring smooth operation of the department through strong organisation and IT skills.

Key responsibilities include maintaining data in COIND/CRM, preparing reports, and managing stakeholder communications while upholding Vistry’s values of integrity, caring and quality. A collaborative, flexible approach is encouraged.

Qualifications

• Experience in a fast paced administrative role with tight deadlines.
• Experience working with multiple stakeholders and departments.
• Excellent IT skills and proficiency with MS Office.

Responsibilities

• Provide general administrative support to the Sales & Marketing team.
• Produce weekly and monthly reports for board review.
• Input and maintain sales data accurately in COIND/CRM system.
• Ensure documents comply with company procedures and SOPs.
• Support customer service excellence and handle queries professionally.

Skills

Administrative support

MS Office

Stakeholder management

Attention to detail

Organisational skills

Education

5 GCSEs including Maths & English

Business administration qualification

Tools

CRM system (COIND/CRM)

Job description

In a Nutshell

We have an exciting opportunity for a Sales Administrator to join our team within Vistry North Midlands, at our Castle Donington office. As our Sales Administrator, you will be responsible for providing administrative support to the Sales and Marketing Director, and the team, to ensure the smooth running of the Sales & Marketing Department.

You will possess excellent planning and organisational skills and structured in your approach to work with a keen attention to detail. You will have strong IT skills, process driven, with a passion for driving improvement through the use of technology.

We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.

Let's cut to the chase, what's in it for you

• Competitive basic salary and annual bonus
• Salary sacrifice car scheme available to all employees
• Up to 39 days annual leave plus bank holidays
• 2 Volunteering days per annum
• Private medical insurance, with employee paid cover
• Enhanced maternity, paternity and adoption leave
• Competitive pension scheme through salary sacrifice
• Life assurance at 4 x your annual salary
• Share save and share incentive schemes
• Christmas company shutdown
• Employee rewards portal with many more benefits

In return, what we would like from you

• Behave in line with our company values - Integrity, Caring and Quality
• Experience of working in a fast paced administrative role, working to tight deadlines
• Experience of working with multiple stakeholders
• Excellent IT skills and proficiency with MS Office
• High attention to detail
• Able to produce accurate work, to tight deadlines
• Excellent organisational skills
• Able to communicate effectively at all levels within the business
• Able to work both as part of a team and independently when required
• Confident when dealing with customers both internal and external
• Willing to work extra to meet deadlines as and when the business needs require it

Desirable

• 5 GCSEs to include Maths and English at grade C or above (or equivalent)
• Business administration qualification
• Experience of working within a sales department
• Experience of working with customer databases
• PowerPoint

More about the Sales Administrator role

• Provide general administrative support to the department to optimise the performance of all colleagues
• Produce weekly, monthly and other ad-hoc reports required by the business and produce and collate information for inclusion in board reports
• Recording and inputting sales information and data accurately onto the COIND / CRM system
• Ensure documents are organised in line with Vistry's compliance policies and procedures, and ensure clarity of information.
• Ensure all relevant Vistry Standard Operating Procedures, and all other policies & procedures are understood and adhered to, and that mandatory training requirements are kept up to date
• Implement Vistry's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.
• Assist with any internal or external audit as required in line with Vistry Values of ICQ.
• Process Sales Variation Orders and work with the Commercial Department to ensure POs are raised in a timely manner and payments for customer extras are received.
• Raise Purchase Orders for all sales running costs and action goods deliverable notes on COINS Accounts system.
• Ensure payment deadlines are met by processing all invoices in a timely and efficient manner.
• Respond to and resolve a wide range of queries from internal and external stakeholders and customers, ensuring you conduct yourself as an ambassador of Vistry.

Finally, let's tell you a bit more about us

We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.

Join us in making Vistry.