Trainee Optical Assistant (Saturdays Only) - Crawley

Specsavers; Crawley; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Employer pension auto-enrolment

Specsavers Perks

WeCare

Headspace subscription

Eyecare/earcare discounts

Birthday day off

Enhanced family leave

Sick pay

Job summary

Specsavers Crawley is seeking a Trainee Optical Assistant to join our in-store team. You don't need previous experience; you'll help create an outstanding store environment and ensure patients receive the best care while you train.

This part-time role offers structured training, Saturday shifts 9am-5:30pm, and a range of benefits. If you enjoy helping customers and working with a friendly team, this is your entry into optics.

Qualifications

• Passion for providing excellent customer service and making customers’ lives easier.
• Great teamwork and collaboration with colleagues.
• Willingness to take initiative and learn on the job.
• Confidence using IT systems in a retail optical environment.
• Strong communication and listening skills.
• Open to stepping out of your comfort zone and trying new tasks.
• Receptive to feedback and guidance to develop professionally.

Responsibilities

• Help create an outstanding store environment for customers and the team.
• Support patient care and the delivery of optical and hearing services when needed.
• Assist in day-to-day store operations and maintain a welcoming atmosphere.
• Engage with customers to understand needs and provide great service.

Skills

Customer service

Teamwork

Initiative

IT skills

Communication

Adaptability

Feedback receptiveness

Job description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

Specsavers Crawley is a thriving, customer-focused store located in the heart of Crawley town centre. The store offers a full range of optical and hearing services, delivered by a welcoming and experienced team dedicated to providing outstanding patient care. With a supportive working environment, modern clinical facilities, and a strong commitment to colleague development, it's an excellent place to build a rewarding career while making a positive impact in the local community.

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• £8.20 - £12.91 per hour plus bonus
• Part time - Saturdays 9am - 5:30pm
• Benefits
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant.These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

but there's also some desirable experience that could set you apart from the competition if you have it. This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.