Trainee Optical Assistant

Specsavers; St. Austell; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Pension scheme enrollment

Headspace subscription

Eyecare discounts

Birthday day off

Enhanced family leave

Company sick pay

Specsavers Perks

Job summary

Specsavers in St Austell is seeking a proactive Trainee Optical Assistant who loves helping people and delivering great customer service. No previous experience required; you’ll be supported to create an outstanding store environment for customers and colleagues.

Join a friendly team focused on eye care and hearing care. You’ll learn on the job, develop IT skills, and receive benefits including pension enrollment, Headspace access, discounts, and an extra paid day for your birthday.

Qualifications

• Passion for providing excellent customer service.
• Great teamwork.
• Good initiative.
• Confidence in using IT systems.
• Excellent communication and listening skills.
• Prepared to step out of your comfort zone and try something new.
• Open to feedback and development with guidance.

Responsibilities

• Create an outstanding store environment for customers and the team.
• Ensure every patient receives the best care in our stores.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Feedback openness

Tools

IT systems

Job description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

Located in the heart of St Austell, our Specsavers store is a busy, friendly practice with a strong focus on delivering outstanding customer care. Our supportive team is passionate about helping people see and hear better, creating a welcoming environment for both customers and colleagues. We offer a collaborative workplace where professional development is encouraged, and every team member has the opportunity to make a real difference in the local community.

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What’s on offer?

• £8.20 - £12.91 per hour
• 25 hours Part Time
• Benefits
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.