Trainee Optical Assistant

Specsavers; York and North Yorkshire; Presencial; GBP 15 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary up to £12.91 per hour

Resumo da oferta

Specsavers is recruiting a Trainee Optical Assistant in the United Kingdom. You will contribute to delivering exceptional customer service and support the team in a fast-paced opticianry environment.

No prior optical experience is required, but a proactive attitude and a willingness to learn are essential. You will develop skills in eyewear care, customer guidance, and store operations while receiving training and mentorship.

Qualificações

• A genuine passion for helping customers and providing great service.
• Ability to work well in a team and support colleagues.
• Willingness to learn and develop in optics retail.
• Comfort and confidence using IT systems and store tech.
• Strong verbal and listening communication skills.
• Openness to feedback and guidance from mentors.

Responsabilidades

• Create an outstanding store environment for customers and the team.
• Ensure every patient receives high-quality care and attention.
• Be proactive in learning and applying optical knowledge and processes.

Conhecimentos

Customer service

Teamwork

Initiative

IT systems confidence

Communication

Active listening

Feedback openness

Ferramentas

IT systems

Descrição da oferta de emprego

So, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. So, if you've ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you., Are you a caring individual looking to continue your career as an Optical Assistant? You've come to the right place. We're looking for passionate, hard-workers with some previous optical experience r

As a Trainee Optical Assistant, you don't need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores., If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:

• Passion for providing excellent customer service and making customers' lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary up to £12.91 depending on experience
• 40 hours per week - will include weekend working (usually 1 day of the weekend)
• We may also be able to consider part time working
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay