Trainee Optical Assistant

Specsavers; Stirling; On-site; GBP 15,000 - 26,000; Full time

Benefits offered by this job

Pension scheme

Specsavers Perks

WeCare support

Headspace subscription

Eyecare discounts

Enhanced family leave

Company sick pay

Job summary

Specsavers in Stirling is hiring a Trainee Optical Assistant to join our friendly store team. You don’t need prior optics experience; we provide full training and ongoing support to help you deliver excellent customer care and patient service.

Join a 38-hour week, with regular weekend hours; part-time considered. You’ll work in a busy store with 5 test rooms, an on-site lab, and a strong focus on growth, development, and team collaboration.

Qualifications

• Passion for providing excellent customer service.
• Great teamwork.
• A good initiative.
• Confidence in using IT systems.
• Excellent communication and listening skills.
• Prepared to step out of your comfort zone and try something new.
• Able to receive feedback and be open to development, with guidance and opportunities.

Responsibilities

• Provide excellent customer service to customers in-store.
• Assist in creating a welcoming store environment and support team targets.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Willingness to learn

Job description

Specsavers. A household name and a high street staple. And you could be part of the team.

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores. Full training and support will be offered for this role.

Our business

Based in the city of Stirling, our store offers great facilities, including 5 test rooms, onsite lab, plus all the equipment you need to excel in your role, along with great public transport and motorway links.

Our team

We have a wonderful team of 38 dedicated and professional people in our store who are ready and waiting to meet you.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary up to £25,510 per annum (pro rata)
• Working hours: 38 hours per week 5 days from 7 to include regular weekend hours
• Part-time hours can be considered
• 28 days leave plus additional days off each year for your birthday and Xmas shopping! (pro rata)
• We will auto-enrol you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant.These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless)