Trainee Optical Assistant

Specsavers; Galashiels; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Salary up to £12.91 per hour

Part-time: 30 hours/week over 4 days

28 days leave per year (pro rata) + 1

Employer pension contribution

Specsavers Perks

WeCare employee support

Headspace subscription

Eyecare and hearcare discounts

Enhanced family leave

Job summary

Specsavers in Galashiels is seeking a Trainee Optical Assistant. You’ll help create an inviting store environment for customers and the team, delivering excellent service. No prior optics experience is required as full training and support will be provided.

Join a friendly, professional team and start a career in optics with ongoing development opportunities and part-time hours. The role offers a supportive workplace with benefits and training.

Qualifications

• No previous experience required; full training provided.
• A passion for delivering excellent customer service and helping customers.
• Comfort using IT systems and taking initiative in a retail setting.

Responsibilities

• Help create an outstanding store environment for customers and colleagues.
• Ensure customers receive the best care and guidance in-store.
• Be proactive in learning and applying training provided by Specsavers.

Skills

Customer service

Teamwork

Initiative

IT skills

Communication

Feedback openness

Adaptability

Job description

Specsavers. A household name and a high street staple. And you could be part of the team.

So, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. If you've ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don't need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores. Full training and support will be offered for this role.

Our business

Based in Galshiels, a friendly and welcoming store in the beautiful Scottish Borders.

Our team

We have a wonderful team of dedicated and professional people in our store who are ready and waiting to meet you.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary: up to £12.91 per hour
• Part-time: 30 hours per week over 4 days, to include weekend working
• 28 days leave per year (pro rata) plus an additional paid day off for your birthday!
• We will auto-enrol you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:

• Passion for providing excellent customer service and making customers' lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless)