Trainee Optical Assistant

Specsavers; Porthcawl; On-site; GBP 1,130,000 - 1,778,000; Full time

Benefits offered by this job

Employer pension

Specsavers Perks

WeCare

Headspace subscription

Eyecare and hearcare discounts

Birthday day off

Enhanced family leave and sick pay

Job summary

Specsavers in Porthcawl is looking for a friendly Trainee Optical Assistant. You’ll welcome customers, help with eye tests bookings, and learn on the job with support from licensed Opticians and Technicians in a busy coastal town.

This full-time role offers extensive training and progression, a supportive team, pension auto-enrolment, employee discounts, wellbeing support, and special birthday day off.

Responsibilities

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone call

Job description

Are you a caring individual looking to start your career as an Optical Assistant? You’ve come to the right place.

We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as a Trainee Optical Assistant, you don’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.

Our store

The Specsavers store in Porthcawl, located on John Street, offers a welcoming and community-focused environment, delivering high-quality optical and audiology services in a busy coastal town. The store combines a strong commitment to customer care with a fast-paced retail setting, where teamwork and professionalism are key to success. Conveniently positioned in the town centre, the store benefits from excellent public transport links, including regular local bus services connecting surrounding areas, making commuting straightforward. Equipped with modern testing facilities and a wide range of stylish eyewear, the team prides itself on providing personalised advice and exceptional service to meet individual needs.

Our team

The team at the Porthcawl Specsavers store is friendly, knowledgeable, and highly customer-focused, creating a supportive and collaborative working environment. Colleagues work closely together across optical and audiology departments, ensuring a seamless and personalised experience for every customer. The store benefits from experienced leadership, with managers who are committed to coaching and developing their team, encouraging both professional growth and confidence in role. Team members take pride in delivering excellent service in a fast-paced setting, while maintaining a positive atmosphere where everyone feels valued and supported.

What’s on offer?

• Salary between £8.20ph - £12.91ph
• Full Time - 39.5 hours per week, to include weekend working
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone call

Find out more

If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you.