Optical Assistant

Specsavers; Porthcawl; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Full-time hours

Pension scheme

Specsavers Perks

WeCare

Headspace subscription

Eyecare discounts

Birthday day off

Family leave benefits

Job summary

Specsavers in Porthcawl is seeking an Optical Assistant to welcome and help customers, with support from experienced Opticians and Technicians. The role offers extensive training and development opportunities across business areas, in a fast-paced retail environment where teamwork and professionalism are key.

We provide a busy store setting on John Street with modern testing facilities, plus a range of benefits and a strong focus on customer care.

Qualifications

• Previous experience in a fast-paced customer service environment.
• Experience in optics or Audiology business.
• Basic knowledge/experience of optical and/or Audiology terminology.

Skills

Customer service experience

Optics knowledge

Audiology terminology

Job description

Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place.

We’re looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as an Optical Assistant, you won’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.

Our store

The Specsavers store in Porthcawl, located on John Street, offers a welcoming and community-focused environment, delivering high-quality optical and audiology services in a busy coastal town. The store combines a strong commitment to customer care with a fast-paced retail setting, where teamwork and professionalism are key to success. Conveniently positioned in the town centre, the store benefits from excellent public transport links, including regular local bus services connecting surrounding areas, making commuting straightforward. Equipped with modern testing facilities and a wide range of stylish eyewear, the team prides itself on providing personalised advice and exceptional service to meet individual needs.

Our team

The team at the Porthcawl Specsavers store is friendly, knowledgeable, and highly customer-focused, creating a supportive and collaborative working environment. Colleagues work closely together across optical and audiology departments, ensuring a seamless and personalised experience for every customer. The store benefits from experienced leadership, with managers who are committed to coaching and developing their team, encouraging both professional growth and confidence in role. Team members take pride in delivering excellent service in a fast-paced setting, while maintaining a positive atmosphere where everyone feels valued and supported.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Competitive salary depending on experience and optical qualification
• Full Time - 39.5 hours per week, to include weekend working
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.

Checked all the boxes? Now’s the perfect time to apply!

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