Optical Assistant

Specsavers; Swansea; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Pension scheme with employer contrib

Specsavers Perks

WeCare

Headspace subscription

Eyecare discounts

Birthday day off

Enhanced family leave

Company sick pay

Job summary

Specsavers Swansea is looking for an Optical Assistant to welcome customers and help them through their eye care journey in a busy, friendly store in the city centre.

You’ll receive extensive training and development, with support from experienced Opticians and Technicians to grow your skills across optics and audiology.

This role offers full-time and part-time options, flexible hours, and a range of employee benefits and discounts through Specsavers Perks and WeCare.

Qualifications

• Previous optical experience is preferred.
• Customer service experience is desirable.
• Willingness to learn and develop in optics/audiology.

Responsibilities

• Welcome and assist customers in-store.
• Collaborate with opticians and technicians to support patient care.
• Participate in training and development programs.

Skills

Optical experience

Customer service

Teamwork

Job description

Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place.

We’re looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as an Optical Assistant, you won’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.

Our store

Located in the heart of Swansea, the Specsavers store is a busy and well-established practice serving a diverse local community. With a strong reputation for delivering outstanding customer care, the store offers a modern and supportive working environment where colleagues are encouraged to develop their skills and progress their careers. Conveniently located within the city centre, the store benefits from excellent public transport links, nearby parking options, and easy access to local shops, cafés and amenities, making it an ideal place to work and grow within the optical industry.

Our team

The team at Specsavers Swansea are passionate about creating a welcoming and supportive environment for both customers and colleagues. You'll be joining a friendly and experienced team who work closely together to deliver excellent patient care and outstanding customer service. With a strong focus on teamwork, development and collaboration, the store provides ongoing support and training to help every team member build their confidence, develop new skills and achieve their career goals. Whether you're new to optics or bringing previous experience, you'll be encouraged to learn, grow and play an important role in the continued success of the store.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Competitive salary depending on experience and optical qualification
• Full Time (37.5 hours) and Part Time (Up to 30 hours) per week, to include weekend working
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.

Checked all the boxes? Now’s the perfect time to apply!