Trainee Optical Assistant

Specsavers; Glasgow; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Salary up to £12.91 per hour

Full-time: 5 days per week (Mon-Fri,)

28 days leave + birthday day off

Pension auto-enrolment

Specsavers Perks

WeCare employee support

Headspace subscription

Eyecare discounts

Enhanced family leave

Company sick pay

Job summary

Specsavers in Glasgow is hiring a Trainee Optical Assistant. No previous experience required; you will receive full training and support to deliver excellent customer service in a central Sauchiehall Street store, with training based at the Trongate store during initial period.

The role offers full-time hours, a live environment with a strong team, and valuable benefits including pension auto-enrolment and employee discounts.

Qualifications

• Passion for providing excellent customer service.
• Great teamwork and collaboration.
• Good initiative and proactive attitude.
• Confidence using IT systems.
• Excellent communication and listening skills.
• Willingness to receive feedback and develop.
• Open to stepping out of comfort zone.

Responsibilities

• Create an outstanding store environment for customers and team.
• Ensure every patient receives the best care in-store.
• Support training and development as part of your role.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Feedback willingness

Adaptability

Tools

IT systems

Job description

Specsavers. A household name and a high street staple. And you could be part of the team.

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you!

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores. Full training and support will be offered for this role.

Our business

Based in Sauchiehall Street, our store is in a central location with plenty of shops in the area, and Central and Queen Street train stations less than a 15-minute walk away, making it ideal for commuting. Please note - during training you will be based out of our Trongate store.

Our team

We have a wonderful team of dedicated and professional people in our store who are ready and waiting to meet you.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary: up to £12.91 per hour
• Full-time: 5 days per week primarily Monday - Friday, with some weekend working required
• 28 days leave per year plus an additional paid day off for your birthday!
• We will auto-enrol you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless)