Trainee Optical Assistant

Specsavers; Ashford; Hybrid; GBP 16,000 - 27,000; Full time

Benefits offered by this job

Hourly rate £12.91/hr

Full time 40h

Pension auto-enrolment

Specsavers Perks

WeCare wellness support

Headspace subscription

Eyecare/ hearing discounts

Birthday leave

Sick pay

Job summary

Specsavers Bybrook (located in Sainsbury’s) is seeking a proactive Trainee Optical Assistant to deliver superb customer service while learning the trade of optics. You don’t need prior experience; you will be supported with comprehensive training to help customers and patients.

Join a friendly team, 40-hour week including weekends, with benefits like pension auto-enrolment, Specsavers Perks and Wellbeing support, plus extra birthday leave.

Qualifications

• No prior experience required; training provided.
• Excellent customer service and communication skills.
• Comfortable with IT systems.
• Ability to work as part of a team.

Responsibilities

• Assist customers in selecting eyewear and lenses.
• Support eye care services under supervision.
• Maintain store presentation and stock.

Skills

Customer service focus

Teamwork

Initiative

IT systems proficiency

Communication skills

Willingness to learn

Job description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

Located within Sainsbury’s at Bybrook, our Specsavers store provides a friendly, professional service to the local community. We offer a wide range of eye and hearing care services, including adult and children’s eye tests, OCT 3D eye scanning, contact lens services, hearing tests, hearing aids and hearing aid aftercare. Our team is passionate about delivering excellent customer care and high-quality clinical services, helping customers look after their vision and hearing.

Our team

Our store is home to a fantastic team of dedicated individuals who are eager to meet you.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Up to £12.91 per hour (depending on experience)
• Full time - 40 hours including weekend requirement
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription tothe Headspace app
• Eyecareand hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.