Trainee Field Service Engineer – Hands-On Appliance Repair

TXP; Hemel Hempstead; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Van & fuel card

Bonus & overtime opportunities

Holiday allowance

Career progression

Job summary

Hotpoint is offering a hands-on training path to become a Trainee Field Service Engineer. You will travel to customers' homes to diagnose and repair appliances, delivering friendly, reliable service.

The training journey combines classroom learning, shadowing, and on‑the‑job experience, progressing toward a permanent role within about a year. A van, fuel card, and progression opportunities are included.

Qualifications

• Passionate about customer service.
• Interested in electrics, mechanics, or hands-on problem-solving.
• Hold a full UK manual driving licence.
• Physically fit - able to move and lift appliances.
• Eligible to work in the UK.
• No previous field engineering experience required - just a great attitude and a willingness to learn.

Responsibilities

• Drive a company van to customer appointments and visit homes.
• Diagnose and repair appliances like tumble dryers, cookers and washing machines.
• Provide top-notch customer service and ensure customer satisfaction.
• Manage tools and spare parts stock.
• Promote Hotpoint products to customers.

Skills

Customer service

Electrics

Mechanics

Driving licence

Physical fitness

Job description

Hotpoint is offering a hands-on training path to become a Trainee Field Service Engineer. You will travel to customers' homes to diagnose and repair appliances, delivering friendly, reliable service.

The training journey combines classroom learning, shadowing, and on‑the‑job experience, progressing toward a permanent role within about a year. A van, fuel card, and progression opportunities are included.