Trainee Field Service Engineer – Appliance Repairs

Rewardswhy Choose Hotpoint; Coventry; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Commission bonuses

Company van

Holiday entitlement

Job summary

Hotpoint is offering a hands-on Trainee Field Service Engineer role across the UK. You will visit customers’ homes, diagnose and repair household appliances, and provide friendly, solution-focused service.

No prior field engineering experience is required; training will cover induction, shadowing, and on-the-job learning, with a clear pathway to a permanent position within 12 months. The role includes a company van and progression opportunities.

Qualifications

• Passionate about customer service
• Interested in electrics, mechanics, or hands-on problem-solving
• Hold a full UK manual driving licence
• Physically fit - able to move and lift appliances
• Eligible to work in the UK
• No prior field engineering experience required

Responsibilities

• Drive your own Hotpoint van to customer appointments and diagnose/repair household appliances.
• Provide top-notch customer service while on the road.
• Manage tools and spare parts stock to keep jobs moving.
• Promote Hotpoint products and brand when visiting customers.
• Contribute to a positive customer experience and appliance uptime.

Job description

Hotpoint is offering a hands-on Trainee Field Service Engineer role across the UK. You will visit customers’ homes, diagnose and repair household appliances, and provide friendly, solution-focused service.

No prior field engineering experience is required; training will cover induction, shadowing, and on-the-job learning, with a clear pathway to a permanent position within 12 months. The role includes a company van and progression opportunities.