Trainee Field Service Engineer: Hands-On Appliance Fixer

TXP Technology x People; England; On-site; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Company van

Fuel card

Holiday entitlement

Training programme

Commission or overtime opportunities

Job summary

Hotpoint is seeking a Trainee Field Service Engineer to train on the job and qualify through hands-on experience visiting customers’ homes to diagnose and repair appliances. You will drive a Hotpoint van, manage parts, and provide top-notch service while promoting Hotpoint products.

Training includes induction, shadowing experienced engineers, centre-based technical training, and on-the-job learning, culminating in a permanent role within 12 months where applicable.

Qualifications

• Customer service focus is essential.
• Interest in electrics/mechanics or hands-on problem-solving.
• Must hold a full UK manual driving licence.
• Physically capable of moving and lifting appliances.
• Eligible to work in the UK.
• No prior field engineering experience required, attitude matters.

Responsibilities

• Diagnose and repair household appliances at customer homes.
• Drive a Hotpoint van to customer appointments.
• Provide high-quality customer service and ensure customer satisfaction.
• Manage tools and spare parts stock for service visits.
• Promote Hotpoint products during visits.

Skills

Customer service

Electrical/Mechanical interest

Problem solving

Full UK driving licence

Physically fit

UK work eligibility

No prior experience required

Job description

Hotpoint is seeking a Trainee Field Service Engineer to train on the job and qualify through hands-on experience visiting customers’ homes to diagnose and repair appliances. You will drive a Hotpoint van, manage parts, and provide top-notch service while promoting Hotpoint products.

Training includes induction, shadowing experienced engineers, centre-based technical training, and on-the-job learning, culminating in a permanent role within 12 months where applicable.