Trainee Electronic Lab Technician

Hollybank Trustees Ltd; Longforgan; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Free Parking

Cycle to work scheme

Salary Sacrifice

Life Assurance

Job summary

TSG UK is hiring for a lab technician role based at Longforgan. You will test and repair repairable lab items to meet customer SLAs, working from our Longforgan office with a focus on electronics and firmware loading.

The role requires attention to detail, strong electronics knowledge, and a willingness to learn new skills. You will also help maintain stock levels and ensure safe lab practices in a busy environment.

Qualifications

• Experience fault finding to component level.
• Familiar with Microsoft Office applications.
• Experience in loading firmware, software & operating systems to hard drives, SSDs & IC chips.

Responsibilities

• Fault finding and repair of items deemed repairable by the business (e.g., dispenser control boards, desktop PC motherboards, payment terminals and tools for field technicians).
• Collaborate with other departments to meet project deadlines and SLAs where the lab plays a key role in stock availability.
• Use stock management system to keep stock levels of repairable items at optimum levels.
• Maintain a tidy and safe lab environment.
• Handle warehousing and stock control responsibilities.
• Identify breakdown trends and implement processes to assist field engineers.
• Track no-fault-found repairs and produce reports for re-education/upskilling of team members.
• Perform other duties as required by Management.

Skills

Fault finding to component level

Hardware and software skills

Written and verbal communication

Self-development

Pressure management

Warehouse experience

Microsoft Office

Firmware loading

Job description

Location: On site / Longforgan, Dundee DD2, UK
job type: Permanent / Full-time
Sector and subsector: Engineering | Electrical
AnnualFixed salary:£ 26227.00

In this exciting new opportunity based at our Longforgan office, you will play a crucial role in meeting TSG UK business requirements by accurately testing and repairing lab repairable items to ensure we consistently meet customer SLAs.This role requires a strong foundation in electronics, attention to detail, and an eagerness to learn new skills!

Key Responsibilities:

• Fault finding and repair of items deemed repairable by the business this can include dispenser control boards; desktop computer motherboards; payment terminals & tools for field technicians
• Working with other departments to ensure project deadlines & SLAs can be met where the lab plays a key role in stock availability.
• Using our stock management system to ensure stock levels on repairable items are kept at optimum levels
• Maintain a tidy and safe lab environment
• Warehouse and stock control responsibilities
• Identify breakdown trends and where applicable implement processes to allow field engineers to resolve the issues
• Track no Fault Found repairs, creating reports that can be used by field team(s) to re-educate and/or upskill team members
• any other duties as deemed appropriate by Management

Skills & Abilities Required (Essential):

• Experience fault finding to component level
• Computer hardware and software skills
• Good written and verbal communication
• Ability to pursue self - development opportunities
• Work well under pressure and can prioritise work load
• Experience working in a warehouse environment
• Familiar with Microsoft office applications
• Experience in loading firmware, software & operating systems to hard drives, SSDs & integrated circuit chips

As per Health and Safety at Work Act 1974, Employee’s must also

• Take care of their own health and safety and that of others
• Co-operate with their employers
• Not interfere with anything provided in the interest of health and safety

Reasons to join us:

• Free Parking
• Cycle to work scheme
• Salary Sacrifice
• Life Assurance

Diversity, Equity and Inclusion; our commitment to DEI:

TSG UK is an equal opportunity employer. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We recognise the value that a diverse and inclusive workforce brings to our business and customers, and we strongly encourage suitably qualified applicants from a wide range of backgrounds to join us at TSG.