Field Service Engineer

Tsg Uk Solutions Ltd; Luton; On-site; GBP 28,000 - 42,000; Full time

Job summary

TSG UK Solutions Ltd in Luton, England seeks a Field Service Engineer to perform maintenance, testing and reactive breakdown service on a range of equipment, with quality and safety documentation completed.

You will diagnose, repair and install while maintaining strong customer relationships and delivering timely service reports. The role requires flexibility and the ability to work alone or with a team.

Qualifications

• Experience using hand tools and basic measurement tools.
• Mechanical or electrical experience relevant to field service.
• Ability to voltage test AC/DC supplies is a plus.

Responsibilities

• Daily diagnostic testing, troubleshooting and repair of customer equipment.
• Installation and commissioning of new equipment.
• Maintain and enhance customer relationships.
• Produce timely and accurate service reports.
• Ensure all calls attended promptly and within SLA.
• Ensure company equipment is maintained and in good working order.

Skills

Hand tools

Technical awareness

Mechanical or electrical experience

Voltage testing

Customer service

Flexible working

PC hardware knowledge

Work at height

Job description

Field Service Engineer TSG UK Solutions Ltd Luton, England, GB

As a Field Service Engineer in our Fleet division you will conduct regular maintenance, testing & inspecting and reactive breakdown service calls on a range of equipment as well as completing necessary paperwork for quality and safety inspections.

What you'll do:

• Daily diagnostic testing, troubleshooting and repair of customer equipment.
• Installation and commissioning of new equipment.
• Maintain and enhance customer relationships.
• Produce timely and accurate service reports.
• Ensure all calls are attended promptly and within set SLA.
• Ensure all company equipment is properly maintained and in good working order at all times.

If needed we can provide equipment specific training, however the following skills and attributes will definitely set you up for success:

• Experience using hand tools.
• Technical awareness.
• Mechanical or electrical experience, either professionally or through self interest.
• Ability to voltage test AC/DC single and three phase supplies is a plus!
• Strong customer service skills with the ability to interact confidently and professionally.
• Flexible approach with the ability to work alone or as part of a team.
• Understanding of PC hardware (networking and IT troubleshooting)
• Comfortable working at height.

For this role you can be based in or around Luton / M25, so if you're interested in finding out more,

Diversity, Equity and Inclusion; our commitment to DEI:

At TSG UK, we are proud to be an equal opportunity employer. We are committed to treating all employees and applicants fairly, regardless of age, disability, gender, sexual orientation, pregnancy, race, religion, ethnicity, or marital status. We value the diverse perspectives that an inclusive workforce brings and encourage candidates from all backgrounds to apply and contribute to our mission.

Full-time