Trainee Call Centre Agent - No Weekends + Uncapped Commission

SwiftSwitch Ltd; Greater London; On-site; GBP 16,000 - 20,000; Full time

Benefits offered by this job

Buzzing office environment

Lunch/after work venues nearby

Regular nights outs

Christmas/NYE break

Job summary

SwiftSwitch Ltd is offering a Trainee Call Centre Agent position in London. You will learn to liaise with clients, identify SME requirements, and broker contracts for UK and US markets.

The role focuses on building relationships, delivering high-quality service, and developing sales skills in a buzzing office environment. The programme includes 8-14 weeks of training with potential progression to a full-time role and uncapped commission from deals.

Qualifications

• Willingness to learn and develop in sales.
• Able to follow instructions whilst taking initiative.
• Comfort with targets and commissions.

Responsibilities

• Develop communication and interpersonal skills to help businesses find the best options, by building relationships and profiling customers.
• Answer customer queries with appropriate recommendations.
• Help businesses save time and money by matching the best utility contract.
• Learn to operate our systems and technology to meet customer needs.
• Be target driven and ready to build your skillset and career.
• Consists of an 8-14 week training period with potential to gain a full-time role.

Skills

Communication skills

Customer service

Goal oriented

Relationship building

Tools

CRM software

Job description

SwiftSwitch Ltd is offering a Trainee Call Centre Agent position in London. You will learn to liaise with clients, identify SME requirements, and broker contracts for UK and US markets.

The role focuses on building relationships, delivering high-quality service, and developing sales skills in a buzzing office environment. The programme includes 8-14 weeks of training with potential progression to a full-time role and uncapped commission from deals.