Trainee Assistant Registration Officer (Readvertisement) - GLA16032

Glasgow; Glasgow, Montrose; On-site; GBP 22,000 - 26,000; Full time

Job summary

Glasgow City Council invites applications for a Trainee Assistant Registration Officer within the Registration Service for Births, Deaths and Marriages. The role includes a structured 2-year training programme, covering birth/death registrations, extracts, and marriage/civil partnership applications.

Successful candidates will undergo national study, shadowing and modular exams in Scotland's Registration Law and Practice.

Qualifications

• Excellent communication and public speaking abilities.
• Good literacy, numeracy and accuracy skills.
• Positive, confident, enthusiastic and empathetic approach.
• Willingness to learn and commit to the study programme.

Responsibilities

• Deliver registration services across births, deaths, marriages and civil partnership processes.
• Process application forms and extract requests; register events as required.
• Participate in a 2-year training programme with in-house and national study modules.
• Prepare for and sit tests and examinations in Registration Law and Practice (Scotland).
• Work across locations (45 John Street and 23 Montrose Street) with weekend rota.

Skills

Communication skills

Public speaking

Literacy

Numeracy

Accuracy

Willingness to learn

Empathy

Job description

Job Description

We have a fantastic opportunity for a Trainee Assistant Registration Officer, within the Registration Service for Births, Deaths and Marriages.

Reporting to and under the general direction of a Registration Officer, the Trainee Assistant Registration Officer will be expected to take part in a 2 year training programme, delivering a variety of registration services, which includes searching, preparing and issuing extract requests; processing marriage and civil partnership application forms and registering births and deaths. This will involve in-house training, including a National Government study programme, work shadowing, home study, preparing and sitting test papers and mock exams with finally sitting the modular Examination in the Law and Practice of Registration Services in Scotland at the end of the 2-year period.

Following success in gaining the Certificate, the postholder will have the opportunity to apply for any Grade 4 Assistant Registration Officer vacancies. Candidates should be able to exhibit excellent communication and public speaking and must have good literacy, numeracy and accuracy skills. The ideal candidate should also demonstrate a positive, confident, enthusiastic and empathetic manner along with a willingness to learn and commit to the study programme with a view to a future career within the registration service.

A flexible approach to location and the working week is required as the post will mainly be split over 2 areas (45 John Street and 23 Montrose Street). Staff will also be part of a weekend working rota. Please note this post is office based and does not offer a hybrid working model at this time.

Glasgow City Council welcomes applications from people of all backgrounds and aims to have a workforce that represents the community that we serve. We celebrate diversity and inclusion, and have a commitment to create a workplace where all feel supported and like they belong.

This position requires a Basic Disclosure. Please note successful candidates for the above position will be required to pay for their Disclosure.

Please note this is a re advertisement and previous applicants should not re-apply.

Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts.

Further Information

The Council promotes flexible working, we are happy to talk about flexible working options in relation to the role, to support your work-life balance.

We welcome applications from everyone and are committed to building a diverse workforce. We particularly encourage applications from people from ethnic minority backgrounds, disabled people and women for senior roles, as these groups are currently underrepresented within our workforce.

As a Disability Confident Employer, Glasgow City Council aims to offer an interview to disabled applicants who meet the essential criteria for the role, in line with the Disability Confident scheme.

Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see

Working for Us\Job Evaluation

For further information about working for us please refer to our website GCC HR Policies