Trainee Administrator

Gallagher Bassett; Blisworth; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Career development

People-first culture

Global impact

Job summary

Strata Solicitors is seeking a Claims Administrator in Blisworth for an entry-level, office-based role. No prior insurance experience is required as full training will be provided. You’ll support the claims handling function, maintain records, and deliver high levels of service within a collaborative team.

Working hours are Monday to Friday, 8:00am to 4:30pm with a lunch break. This is a great starting point for a long-term career with genuine progression opportunities.

Qualifications

• GCSE English Language Grade C/4 or above (or equivalent).
• Strong communication skills and confidence speaking on the phone.
• Good organisational skills and attention to detail.
• Basic IT and typing skills.
• Self motivated with a positive attitude and willingness to learn.
• Able to work independently whilst also contributing to a team environment.
• Keen to develop a long term career with genuine progression opportunities.

Responsibilities

• Open new claims on the case management system and carry out initial enquiries
• Speak with clients, third parties and insurance companies by telephone
• Support claims handlers with a variety of administrative tasks
• Update and maintain accurate claim records and documentation
• Ensure client service standards and key performance indicators are met
• Assist with reporting and general data entry duties
• Prioritise your workload and manage tasks efficiently
• Provide general administrative support to the wider claims team

Skills

Communication skills

Organisational skills

Basic IT skills

Typing skills

Self-motivation

Independent worker

Team player

Career progression

Education

GCSE English C/4

Job description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose.Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence.Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Strata Solicitors is looking for a Claims Administrator to join our team based in Blisworth.

This is an excellent opportunity for someone looking to start or build a long term office based career. No previous insurance experience is required, as full training will be provided.

Working as part of a supportive team, you will provide administrative support to the claims handling function, helping to ensure claims are set up accurately, records are maintained and clients receive a high level of service. You'll gain valuable knowledge of the claims process and have genuine opportunities to progress your career within the business.

Working hours are Monday to Friday, 8:00am to 4:30pm with a one hour lunch break.

How you'll make an impact

• Open new claims on the case management system and carry out initial enquiries
• Speak with clients, third parties and insurance companies by telephone
• Support claims handlers with a variety of administrative tasks
• Update and maintain accurate claim records and documentation
• Ensure client service standards and key performance indicators are met
• Assist with reporting and general data entry duties
• Prioritise your workload and manage tasks efficiently
• Provide general administrative support to the wider claims team

About You

• GCSE English Language Grade C/4 or above (or equivalent)
• Strong communication skills and confidence speaking on the phone
• Good organisational skills and attention to detail
• Basic IT and typing skills
• Self motivated with a positive attitude and willingness to learn
• Able to work independently whilst also contributing to a team environment
• Keen to develop a long term career with genuine progression opportunities

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)