Train Manager - Onboard Service Leader with Travel Benefits

Arriva TrainCare; Manchester; Hybrid; GBP 35,000 - 41,000; Full time

Benefits offered by this job

Free travel

Discounted travel

Pension scheme

Free uniform

Holiday entitlement

Job summary

CrossCountry is recruiting a Train Manager for Manchester Piccadilly. You’ll work onboard Voyager trains, overseeing passenger journeys, checking and selling tickets, and delivering first-class customer service.

Training spans 10 weeks in Derby, and shifts include weekends. You must live within 1 hour of Manchester and be willing to travel at unsocial hours. The role offers pension, free uniform, and generous holiday entitlement.

Qualifications

• Customer service orientation
• Safety awareness
• Teamwork and adaptability

Responsibilities

• Check and sell tickets on board services.
• Advise customers about their journey and needs.
• Maintain a safe train environment and report/repair defective equipment.
• Collaborate with On-Board colleagues to ensure a memorable passenger experience.
• Complete a 10-week training course in Derby.

Job description

CrossCountry is recruiting a Train Manager for Manchester Piccadilly. You’ll work onboard Voyager trains, overseeing passenger journeys, checking and selling tickets, and delivering first-class customer service.

Training spans 10 weeks in Derby, and shifts include weekends. You must live within 1 hour of Manchester and be willing to travel at unsocial hours. The role offers pension, free uniform, and generous holiday entitlement.