Train Care Operative

First Group; Reading; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a forward-thinking company as a Train Care Operative, where you'll play a vital role in maintaining the cleanliness and presentation of our train fleet. This position involves physically demanding tasks, ensuring both the interior and exterior of trains meet high standards. You'll work as part of a dedicated team, using specialised equipment and techniques while adhering to safety regulations. With opportunities for growth and a commitment to inclusivity, this role is perfect for those who are passionate about delivering exceptional service and are eager to learn new skills. Embrace the chance to contribute to a better rail travel experience!

Qualifications

• Understanding of COSHH and Health and Safety regulations.
• Desire to learn new skills and improve cleaning standards.

Responsibilities

• Perform cleaning activities using specialised equipment.
• Comply with safety standards and improve team flexibility.

Skills

Physically demanding cleaning duties

Strong communication skills

Ability to handle biohazards

Teamwork

Independence in task completion

Education

NVQ Level 1 or 2 in Cleaning and Support Services

Tools

Specialised cleaning equipment

Cleaning chemicals

Job description

Train Care Operative, Reading Train Care Depot, Grade: Cleaner

Who are we?

GWR is the proud custodian of one of the most prestigious railway networks in the world. Our services call at over 275 stations, stretching across South Wales, the West Country, the Cotswolds, and large parts of Southern England.

We aim to transform the way people think about rail travel by setting a new standard – a better experience for our customers. Together, we will restore the railways as a very special way to travel – relaxing, fast, efficient, friendly, and fun.

About the job:

As a Train Care Operative, you will work as part of a dedicated team responsible for the presentation of the GWR fleet. Your team will ensure the interior and exterior of our contracted trains are cleaned to a high standard to provide comfort and a great experience for our customers.

Your main responsibilities will be:

1. Carry out cleaning activities using specialised equipment within the underframe cleaning area.
2. Use chemicals and techniques in accordance with relevant manuals and specifications to carry out all cleaning activities.
3. Seek ways to improve standards and flexibility within the cleaning team.
4. Create, maintain, and enhance effective working relationships.
5. Always comply with safety standards.

You'll need to be:

1. Able to perform physically demanding cleaning duties.
2. Capable of working independently and as part of a team.
3. Able to complete tasks to set standards and in accordance with procedures.
4. Committed to delivering cleaning to the highest standards both inside and outside of trains.
5. Able to handle biohazards, such as blood and bodily fluids, and dispose of sharps safely (e.g., syringes, razor blades).

Minimum requirements:

• NVQ Level 1 or 2 in Cleaning and Support Services or working towards this qualification.
• Understanding of COSHH and Health and Safety regulations.
• Strong communication skills.
• Previous experience in cleaning and/or support services.
• Desire to learn new skills.

Additional Information:

This role involves working permanent night shifts on a 7-day rota, including weekends and Bank Holidays.

This campaign will also create a reserve list for future vacancies within the next six months.

We all belong at GWR

We are committed to creating an inclusive environment for all colleagues, ensuring equal opportunities for all candidates.

We value diversity in age, gender, LGBTQIA+ identities, ethnicity, religion, and disability. We have zero tolerance for prejudice and celebrate diversity of thought and progressive working practices.

We review roles and descriptions to ensure accessibility and support flexible working options.

If you need additional support to complete your application due to a disability or neurodivergent condition (e.g., dyslexia, dyspraxia, autism), please follow the links below to get assistance:

• https://exceptionalindividuals.com/neurodiversity/
• https://www.healthassured.org/blog/neurodiversity/