Traffic Gatehouse Admin: Smooth Vehicle Flow & Customer Service

DHL Supply Chain; East Midlands; On-site; Confidential; Full time

Benefits offered by this job

Pension with 8% employer + 4% employee

24/7 confidential GP consultations

Retail and lifestyle discounts

Loans, savings schemes and mortgage/ad

Job summary

DHL Supply Chain at East Midlands Gateway in Derby is seeking a highly organised Traffic Administrator to support the gatehouse operations. You will manage vehicle movements, check drivers in/out, and ensure accurate records for a smooth transport flow.

The role requires strong attention to detail, good communication, and proficiency in Excel/Outlook, with prior admin experience in logistics being desirable. This is a fixed term contract with 4-on 4-off shifts from 6:30am to 6:30pm.

Qualifications

• Previous administration experience within a logistics, transport, warehouse, or gatehouse environment is desirable.
• Strong communication and interpersonal skills.
• Excellent attention to detail and ability to work accurately under pressure.
• Confident using Microsoft Office packages, particularly Excel and Outlook.
• Professional and customer-focused approach.
• Experience working with transport management systems would be advantageous.

Responsibilities

• Manage all vehicle arrivals and departures through the gatehouse.
• Check in and check out drivers, contractors, and site visitors.
• Accurately record vehicle movements and maintain relevant documentation.
• Liaise with warehouse and transport teams to coordinate vehicle arrivals and loading schedules.
• Monitor and communicate trailer availability and parking locations.
• Process delivery paperwork, manifests, and transport documentation.
• Maintain accurate records using internal systems and Microsoft Office applications.

Skills

Administration experience

Communication

Attention to detail

Excel

Outlook

Customer-focused

Transport management systems

Tools

Transport management systems

Job description

DHL Supply Chain at East Midlands Gateway in Derby is seeking a highly organised Traffic Administrator to support the gatehouse operations. You will manage vehicle movements, check drivers in/out, and ensure accurate records for a smooth transport flow.

The role requires strong attention to detail, good communication, and proficiency in Excel/Outlook, with prior admin experience in logistics being desirable. This is a fixed term contract with 4-on 4-off shifts from 6:30am to 6:30pm.